Janitorial Operations Manager - Night Shift
City Wide Facility Solutions
Operations Manager, Inside Sales
glsllc· Buying
About this role
Why GLS?
Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.
People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.
Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!
Benefits: GLS offers the below great benefits for your amazing work!
o Competitive base pay and performance bonuses, dependent on role
o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
o 401K with employer match and 100% immediate vesting
o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
o Paid Volunteer Time Off (VTO) Annually
o Tuition Reimbursement
o Parental Leave
o Business casual work environment
What does it mean to be an Inside Sales Manager with GLS?
As an Inside Sales Manager, you will be responsible for the management of all aspects of your assigned team. You will manage and execute programs, policies, and systems to minimize delinquency and reduce losses. In addition, this position will be responsible for hiring, training, developing, and motivating a team to ensure business opportunities are maximized.
How will you drive value within the organization as an Inside Sales Manager?
- Directly supervise 10+ employees
- Exercise management authority concerning staffing, performance evaluations, and terminations
- Review and approve employee time sheets and requests for time off
- Motivate team members to ensure individual goals are met on a daily, weekly, monthly and annual basis
- Conduct monthly coaching sessions with team members based on scorecard results, phone monitoring, and side by side floor observations
- Review, analyze and interpret reports to gauge team performance and develop collections call strategies for improvement
- Conduct team meetings and continuous training sessions with respective team or the department
- Support the development and maintenance of departmental operating procedures, including ensuring compliance with regulatory agencies, and communicate changes to team members as needed
- Apply policies, procedures, and guidelines appropriately and exercise sound judgment to ensure consistency and compliance with company policies and regulatory agencies
- Handle escalated calls and disputes and maintain professional phone etiquette skills
- Set departmental goals and develop and maintain a daily employee work schedule that effectively meets the needs of the business unit and company
- Run daily reports to optimize workflow efficiency; ensure team meets service level expectations of internal and external customers
What should you already know to be successful as an Inside Sales Manager?
- Minimum of bachelor’s degree required
- Minimum of two (2) years experience in a supervisory or leadership position
- Experience with consumer lending/auto financing a plus
- Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
- Exceptional interpersonal skills
- Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
- Ability to handle multiple tasks during constantly fluctuating business volume
- Demonstrated ability to motivate and lead a team - provide quality training, guidance, performance coaching and feedback to assigned staff
- Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
- Excellent oral and written communication skills
Employment Requirements:
- This is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times
- Talk and hear to exchange accurate information
- Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
- The position does not require travel
GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees
Please visit www.glsauto.com for information about our great company and other amazing opportunities
Applicants have rights under Federal Employment Laws
Frequently Asked Questions
Is the salary disclosed for the Operations Manager, Inside Sales position at glsllc?
The salary for this Operations Manager, Inside Sales role at glsllc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Manager, Inside Sales position at glsllc located?
This Operations Manager, Inside Sales role at glsllc is based in Greenville, South Carolina. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Manager, Inside Sales role at glsllc full-time or part-time?
This is listed as a Full Time position. It is posted as a Operations Manager, Inside Sales role in the Buying department at glsllc.
Which team or department does the Operations Manager, Inside Sales at glsllc belong to?
This Operations Manager, Inside Sales position is part of the Buying department at glsllc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Manager, Inside Sales position at glsllc?
Click the "Apply Now" button on this page. You will be redirected to glsllc's official application portal hosted on lever where you can submit your application directly.
When was the Operations Manager, Inside Sales job at glsllc posted?
This Operations Manager, Inside Sales position at glsllc was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Manager, Inside Sales
glsllc
You'll be redirected to glsllc's official application page on Lever.