Janitorial Operations Manager - Night Shift
City Wide Facility Solutions
Operations Manager I
cnx· Concentrix CVG International sp. z o.o.
About this role
Job Title:
Operations Manager IJob Description
Operations Manager | Lublin, Poland
Lead People. Drive Performance. Create Impact.
Are you an experienced people leader who thrives in a fast-paced environment?
We're looking for an Operations Manager to lead a team of Team Leaders, drive operational excellence, and play a key role in delivering exceptional results for our clients and employees.
This is your opportunity to take ownership of a large operation, influence strategic decisions, and develop future leaders within a growing global organisation.
Why Join Us?
✅ Lead and inspire high-performing teams
✅ Partner directly with senior stakeholders and clients
✅ Drive operational strategy and business results
✅ Develop future leaders and shape team culture
✅ Work in a dynamic, people-focused environment
✅ Career growth opportunities within a global organisation
Your Impact
As an Operations Manager, you will:
Lead, coach, and develop a team of Team Leaders
Drive performance across service, quality, productivity, and customer experience metrics
Build strong relationships with clients and key stakeholders
Analyse performance data and implement improvement plans
Create an engaging, high-performing culture where teams thrive
Work closely with HR, Training, Quality, WFM, and Recruitment to deliver results
Own operational success and continuously improve processes
What We're Looking For
✔ Operations Manager experience within BPO, Contact Centre, Customer Service, CX, Shared Services, or Operations environments
✔ Proven leadership experience managing leaders and large teams
✔ Strong stakeholder and client management skills
✔ Data-driven decision maker with excellent problem-solving abilities
✔ Passion for coaching, developing people, and driving performance
✔ Fluent Polish (C1/C2) and English (B2+)
Ideal Candidate
You're a hands-on leader who loves developing people, solving challenges, and delivering results.
You know how to motivate teams, build strong client relationships, and create a culture where people perform at their best.
If you're looking for a role where you can genuinely make an impact while growing your leadership career, we'd love to hear from you.
Location: Lublin, Poland
Languages: Polish & English
Leadership Level: Operations Manager
Ready to lead, inspire, and make a difference? Apply today
Location:
Poland, LublinLanguage Requirements:
Time Type:
Full timeFrequently Asked Questions
Is the salary disclosed for the Operations Manager I position at cnx?
The salary for this Operations Manager I role at cnx is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Manager I position at cnx located?
This Operations Manager I role at cnx is based in Poland, Lublin. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Manager I role at cnx full-time or part-time?
This is listed as a Full time position. It is posted as a Operations Manager I role in the Concentrix CVG International sp. z o.o. department at cnx.
Which team or department does the Operations Manager I at cnx belong to?
This Operations Manager I position is part of the Concentrix CVG International sp. z o.o. department at cnx. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Manager I position at cnx?
Click the "Apply Now" button on this page. You will be redirected to cnx's official application portal hosted on workday where you can submit your application directly.
When was the Operations Manager I job at cnx posted?
This Operations Manager I position at cnx was posted on Sep 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Manager I
cnx
You'll be redirected to cnx's official application page on Workday.