Operations Manager - Event Health Services

Company Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.

Job Description

He aha te tūranga - About the role: 

The Event Operations Manager supports the National Operations Manager to deliver safe, high-quality Event Health Services across Aotearoa. The role is responsible for ensuring operational excellence, delivering on strategic priorities and contractual commitments, and building a high-performing, engaged team.

Working across a diverse portfolio of community, sporting, cultural and commercial events, you'll develop strong relationships with internal and external stakeholders, lead operational planning and delivery, and contribute to the ongoing growth and sustainability of Event Health Services.

This is a leadership role for someone who enjoys working in a fast-paced environment, solving complex operational challenges, and developing people to perform at their best.

This is a full-time permanent opportunity working 40 hours per week, Monday to Sunday based in Mt. Wellington, Auckland

Qualifications

Ko wai koe - About you:

You're an experienced operational leader who enjoys bringing people together to achieve great outcomes. You thrive in dynamic environments, can confidently balance competing priorities, and build trusted relationships with a wide range of stakeholders.

You'll bring:

• Proven experience leading operational teams in complex or geographically dispersed environments.
• The ability to translate strategy into practical operational delivery.
• Strong leadership skills with a genuine passion for developing, coaching and supporting people.
• Excellent relationship management skills with the ability to influence and collaborate across diverse stakeholder groups.
• Sound commercial and operational judgement, with experience managing performance, resources and competing priorities.
• A calm, solutions-focused approach with the resilience to adapt to changing operational demands.
• A commitment to continuous improvement, innovation and delivering outstanding customer outcomes.
• Excellent communication skills and the ability to build a positive, inclusive team culture.

Additional Information

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Friday 11th September 2026

For further information, please contact Nik Canoville, Recruitment Advisor, at nikki.canoville@stjohn.org.nz for a confidential discussion or phone 03 353 7110 Ext: 3345

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko tā mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.