Operations Lead - Repairs

gevernova· CB1173 GEPR Energy Canada Inc
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📍 MarkhamFull time
Full timeCB1173 GEPR Energy Canada Inc

About this role

Job Description Summary

The Operations Leader – Repairs will lead the Aftersales Repair Operations for the Repair Centre for Protection relays, SAS equipment, etc. This role includes working cross-functionally and liaising with dispersed teams globally to ensure quality data is being captured through our aftersales specialists and following through to ensure smooth running of operations. This role will have a direct impact on customer satisfaction, product quality and strategy deployment across global operations for Grid Automation.

Job Description

Roles and Responsibilities

  • Lead and develop the Repairs team, driving performance across Safety, Quality, Delivery, and Cost (SQDC) objectives.
  • Own repair operations strategy, serving as the primary escalation point and aligning team activities with business goals.
  • Manage workload planning, capacity forecasting, and resource allocation to ensure operational efficiency and on-time delivery.
  • Coach and support team members while fostering a high-performance culture focused on accountability and continuous improvement.
  • Oversee after-sales processes, quality management procedures, pricing structures, and operational compliance.
  • Partner with Supply Chain, Engineering, R&D, and Global Support teams to optimize inventory, manage product lifecycle challenges, and improve service outcomes.
  • Monitor operational and quality performance metrics, analyze failure trends, and lead corrective and preventive improvement initiatives.
  • Drive Lean methodologies and process optimization efforts to eliminate bottlenecks, increase productivity, and enhance customer satisfaction.
  • Own end-to-end billable repair operations, including customer issue resolution, repair execution,

Required Qualifications

  • Bachelor’s degree in electrical / electronic engineering

  • 5 years of experience in Operations and Supply Chain.

  • 5 years of experience in Lean implementation.

    . 

Desired Characteristics

  • Strong interpersonal, influencing and communication skills. 
  • Positive mindset and can-do attitude.
  • Experienced, authentic, and resilient leader. 
  • SAP/Oracle (ERP) or experience with other ERPs. Proficiency with MS office tools. 
  • Able to work in a dynamic and fast changing environment.
  • Excellent analytical, critical thinking, trouble shooting and problem-solving skills.
  • Ability to articulate technical concepts in non-technical terms.
  • Experience in protective relaying and substation automation equipment
  • Strong sense of urgency. 

Note:

You must have legal authorization to work in Canada and any offer of employment is conditioned upon the successful completion of a background investigation. The drug screen requirement in the background check process is not required if the role is based in Canada.

For candidates applying to a Canadian-based position, the pay range for this position is between $92,300.00K and $115,400.00K CAD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. 

Bonus eligibility: Discretionary annual bonus

Strong consideration will be given to Indigenous persons. The term Indigenous refers to individuals who identify as being descended from the original inhabitants (the first peoples) of what is now known as Canada. In this context, Indigenous people are First Nations, Métis and/or Inuit

This posting is for an existing vacancy.

Additional Information

Relocation Assistance Provided: Yes

Frequently Asked Questions

Is the salary disclosed for the Operations Lead - Repairs position at gevernova?
The salary for this Operations Lead - Repairs role at gevernova is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Lead - Repairs position at gevernova located?
This Operations Lead - Repairs role at gevernova is based in Markham. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Lead - Repairs role at gevernova full-time or part-time?
This is listed as a Full time position. It is posted as a Operations Lead - Repairs role in the CB1173 GEPR Energy Canada Inc department at gevernova.
Which team or department does the Operations Lead - Repairs at gevernova belong to?
This Operations Lead - Repairs position is part of the CB1173 GEPR Energy Canada Inc department at gevernova. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Lead - Repairs position at gevernova?
Click the "Apply Now" button on this page. You will be redirected to gevernova's official application portal hosted on workday where you can submit your application directly.
When was the Operations Lead - Repairs job at gevernova posted?
This Operations Lead - Repairs position at gevernova was posted on Aug 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Lead - Repairs
gevernova
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