Operations Lead , GSF Central Channel Team
Amazon· Fulfillment & Operations Management
About this role
The GSF Central Channel Team is responsible for building DSP capacity for GSF Last Mile (LM) and Quick Commerce (QC) business and Last Mile payments. The team collaborates closely with PMs, Operations, Supply Chain, and Business teams to develop and execute channel strategy. Core ownership areas include new partner selection and onboarding for the GSF and QC business line, monthly partner payouts, annual price revisions, and compliance management for DSPs associated with Amazon's GSF and QC business.
Key job responsibilities
Operation Lead – Role Overview
The Operation Lead plays a pivotal role in driving efficiency and ensuring seamless partner operations across the network. Key responsibilities include:
1. Process Simplification – Streamline and optimize existing channel management processes to improve operational efficiency and reduce complexity.
2. DSP/Aggregator Communications – Lead structured and compliant communications with Delivery Service Partners (DSPs) and Aggregators, ensuring alignment with legal and compliance guidelines.
3. Track and drive closure of VAS services - pending insurance enrollments and wage registers for Delivery Associates, coordinating with DSPs to ensure 100% DA coverage within defined timelines.
4. Publish periodic reports on regulatory compliance status across the GSF partner network, highlighting gaps, risks, and progress against targets.
5. Work cross-functionally with Operations, Legal, Finance, and the TRC team to align on compliance standards and resolve partner-level blockers
About the team
IN GSF Last Mile team supports three business lines: Amazon Fresh (including Ultra-Fast Fresh [UFF] and 3P Hybrid stores network, Sub Same Day, and Amazon Now (quick commerce). Amazon Fresh offers full basket service (daily essentials including Produce and Perishables) through UFF sites and 3P Hybrid retail partnerships. Sub Same Day specializes in local fulfillment via Same day delivery with 2 & 4-hour delivery windows. Amazon Now supports 10-25 minutes delivery of everyday essentials including groceries, electronics, OTC, and household consumables.
Key job responsibilities
Operation Lead – Role Overview
The Operation Lead plays a pivotal role in driving efficiency and ensuring seamless partner operations across the network. Key responsibilities include:
1. Process Simplification – Streamline and optimize existing channel management processes to improve operational efficiency and reduce complexity.
2. DSP/Aggregator Communications – Lead structured and compliant communications with Delivery Service Partners (DSPs) and Aggregators, ensuring alignment with legal and compliance guidelines.
3. Track and drive closure of VAS services - pending insurance enrollments and wage registers for Delivery Associates, coordinating with DSPs to ensure 100% DA coverage within defined timelines.
4. Publish periodic reports on regulatory compliance status across the GSF partner network, highlighting gaps, risks, and progress against targets.
5. Work cross-functionally with Operations, Legal, Finance, and the TRC team to align on compliance standards and resolve partner-level blockers
About the team
IN GSF Last Mile team supports three business lines: Amazon Fresh (including Ultra-Fast Fresh [UFF] and 3P Hybrid stores network, Sub Same Day, and Amazon Now (quick commerce). Amazon Fresh offers full basket service (daily essentials including Produce and Perishables) through UFF sites and 3P Hybrid retail partnerships. Sub Same Day specializes in local fulfillment via Same day delivery with 2 & 4-hour delivery windows. Amazon Now supports 10-25 minutes delivery of everyday essentials including groceries, electronics, OTC, and household consumables.
Basic qualifications
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Excel
Preferred qualifications
- Experience with Microsoft Office products and applications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Frequently Asked Questions
Is the salary disclosed for the Operations Lead , GSF Central Channel Team position at Amazon?
The salary for this Operations Lead , GSF Central Channel Team role at Amazon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Lead , GSF Central Channel Team position at Amazon located?
This Operations Lead , GSF Central Channel Team role at Amazon is based in Bengaluru, Karnataka, IND. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Lead , GSF Central Channel Team role at Amazon full-time or part-time?
This is listed as a full time position. It is posted as a Operations Lead , GSF Central Channel Team role in the Fulfillment & Operations Management department at Amazon.
Which team or department does the Operations Lead , GSF Central Channel Team at Amazon belong to?
This Operations Lead , GSF Central Channel Team position is part of the Fulfillment & Operations Management department at Amazon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Lead , GSF Central Channel Team position at Amazon?
Click the "Apply Now" button on this page. You will be redirected to Amazon's official application portal hosted on amazonjobs where you can submit your application directly.
When was the Operations Lead , GSF Central Channel Team job at Amazon posted?
This Operations Lead , GSF Central Channel Team position at Amazon was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Lead , GSF Central Channel Team
Amazon
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