Operations Executive - COO & CASS Oversight

Company Description

Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what's next.

Our success hinges on our people and that's our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose - placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We're here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals.

Job Description

What will you be doing 

We are looking for a talented individual to join us as an Operations Executive - COO & CASS Oversight in Glasgow or Liverpool. In your role, you will perform daily duties associated with the COO & CASS Oversight function, ensuring work is completed accurately and on time while adhering to all controls, regulatory guidelines and procedures relevant to team functions.

This is a varied role, offering a really good overview of Operations and exposure to senior stakeholders and the leadership team.

As an Operations Executive - COO & CASS Oversight, your responsibilities will include among others

• COO error tracking – ensuring all actions are completed in a timely manner and the risk event system is updated appropriately with any profit / loss information.
• Assist in the coordination of audits (both internal and external – eg. AAF, IT) and the tracking of associated actions.
• Assist with COO error investigation and tracking of any actions to prevent future reoccurrence.
• Assist with COO complaint investigation and tracking of any actions to prevent future reoccurrence.
• Assist with user access reviews, ensuring all colleagues across COO have an appropriate level of access to internal systems as well as the external custodial platforms.
• Assist with operational losses allocation and reconciliation.

Qualifications

To be successful in this role, you should

• Demonstrable interest in financial services and in particular investment management. 
• Responding to queries from both internal and external parties in a timely manner and providing a high level of customer service both internally and externally.
• Working knowledge of Microsoft Office packages: Minimum basic level Word and intermediate level Excel. 
• Strong Interpersonal skills are essential, with the ability to communicate well both written and verbally to senior audiences.
• Demonstrate ability to understand and summarise complex information in a professional and concise manner and solve problems quickly with high levels of accuracy and attention to detail.
• Ability to organise workloads effectively and meet tight deadlines, with a flexible approach to team priorities.

Desired

• Experience gained within a financial services institution especially in Operations is advantageous but not essential.
• Relevant professional qualifications e.g. CISI Investment Operations Certificate desirable but not essential.

Additional Information

As a colleague here at Evelyn Partners you will have access to benefits that include:

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependant)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave

We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.