Operations Engineer

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Configuration Management (CM)
Good to have skills : Infrastructure As Code (IaC), AWS Administration
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Operations Engineer, a typical day involves supporting and managing the delivery of production systems and services to ensure they meet operational requirements and service agreements. This role requires continuous monitoring of system performance, addressing any operational issues promptly, and coordinating with various teams to maintain seamless service availability. The position demands proactive engagement in maintaining system stability and reliability, ensuring that production environments function efficiently and effectively throughout the day.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure smooth operations and timely resolution of incidents.
- Document operational procedures and best practices to support knowledge sharing within the team.
- Assist in the continuous improvement of operational processes and workflows.
- Support junior team members by providing guidance and sharing expertise.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Configuration Management (CM).
- Good To Have Skills: Experience with AWS Administration, Infrastructure As Code (IaC).
- Strong understanding of configuration management tools and practices.
- Ability to troubleshoot and resolve issues related to system configurations and deployments.
- Familiarity with automation techniques to streamline configuration and deployment processes.
- Experience in monitoring and maintaining production environments to ensure high availability.

Additional Information:
- The candidate should have minimum 3 years of experience in Configuration Management (CM).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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