At World Courier, part of the Cencora family, we are the global leader in specialty logistics for the pharmaceutical, biotechnology and healthcare industries. For more than 50 years, we have provided secure, time-critical and temperature-controlled transportation solutions, ensuring that vital treatments reach patients safely and on time across the globe.

We are looking for an Operations & Logistics Specialist to support transportation, warehouse and distribution activities while ensuring operational excellence, regulatory compliance and exceptional customer service.

Position Summary

The Operations & Logistics Specialist plays a key role in coordinating shipments, managing warehouse activities and supporting transportation operations. This position ensures the seamless handling of time- and temperature-sensitive products through proactive planning, shipment monitoring and close collaboration with customers, carriers and internal teams.

Key Responsibilities

• Coordinate and monitor import and export shipments using internal transportation systems.

• Support shipment planning, routing and operational execution to ensure on-time delivery.

• Maintain proactive communication with customers and provide shipment status updates.

• Prepare and verify shipping documentation, labels and customs-related paperwork.

• Handle, package and prepare shipments, including cold chain and temperature-controlled products.

• Manage warehouse inventory, packaging materials and temperature-control supplies.

• Coordinate pickups, deliveries and transportation providers to ensure service excellence.

• Monitor shipment milestones, identify potential issues and implement corrective actions.

• Ensure compliance with quality, safety and transportation regulations (IATA, ADR, GDP, etc.).

• Operate company vehicles and support collection and delivery activities when required.

• Maintain accurate operational records and support continuous process improvement initiatives.

What We're Looking For

Experience & Education

• High School Diploma or equivalent.

• Minimum 2 years of experience in logistics, transportation, warehouse operations or supply chain.

• Valid driver's license required.

• Forklift certification or logistics-related certifications are a plus.

Skills & Competencies

• Strong organizational and time-management skills.

• Ability to work in a fast-paced environment and manage multiple priorities.

• Customer-focused mindset with excellent communication skills.

• Attention to detail and commitment to quality and compliance.

• Proficiency in Microsoft Office applications.

• English communication skills preferred.

• Team player with a proactive and problem-solving approach.

Why Join World Courier?

• Be part of a global healthcare logistics leader.

• Work in a highly specialized environment supporting life-changing therapies.

• Join an international team committed to quality, innovation and operational excellence.

• Grow your career within Cencora, a company dedicated to creating healthier futures.

If you're passionate about logistics, operations and delivering exceptional service, we'd love to hear from you. 