Manager, Food Safety & Quality
KFC Thailand
Operations Director - RoSSA
About this role
Responsible for execution of all KFC South Africa Franchise and Equity sales in Restaurant and associated operations activities, designed to deliver continuous sales growth, revenue growth, and margin expansion (profit targets).
Drives the Operations strategy, executes a consistent customer experience across all the restaurants in RoSSA.
Responsibilities:
- Deliver World Class Operations and Unmatched Operating Capability agenda across Equity & Franchise.
- Lead continued progress in all elements of People Development, GES, ROCC, Operating Excellence and Sales & Profit Growth as well as Innovation and Continuous Improvement.
- Ensure all restaurants operate with Brand Standards and drive a ‘one-system’ mindset.
- Develop and foster relationships with all key stakeholders in equity and franchise to fast track the Ops agenda
- Continue to build a strong culture across field operations
- Build operations capability in the business
- Provide Operations ‘know-how’ across the South Africa system
- Participate in RGM Annual Conference, Equity Stewardships, Field Visits, Business Reviews and other forums as required
- Drive continuous improvement in fixed and variable restaurant and above store costs with an aim to continuously improve the business mode.
EDUCATION
•Bachelor's degree in business, Commerce, Engineering or related field.
•MBA or master's preferred.
EXPERIENCE
•Minimum 10 years’ experience in senior Operations/Sales Commercial position with direct accountability for sales, profit and people management essential
•Experience with retail, service and/or multi-outlet industry highly regarded.
•Must be able to demonstrate people development skills in achievement of results
SKILLS & COMPETENCIES
•Sound understanding and knowledge of service department functions and ability to maximize same for Market.
•Ability to formulate and analyze financial data essential.
•Sound management, planning, directing, and leading skills.
•Excellent negotiation, communication and interpersonal skills.
•Previous experience with multi-national preferred
•High work ethic.
Frequently Asked Questions
Is the salary disclosed for the Operations Director - RoSSA position at KFC Thailand?
The salary for this Operations Director - RoSSA role at KFC Thailand is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Director - RoSSA position at KFC Thailand located?
This Operations Director - RoSSA role at KFC Thailand is based in Johannesburg, Gauteng, South Africa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Director - RoSSA role at KFC Thailand full-time or part-time?
This is listed as a Full time position. It is posted as a Operations Director - RoSSA role at KFC Thailand.
How do I apply for the Operations Director - RoSSA position at KFC Thailand?
Click the "Apply Now" button on this page. You will be redirected to KFC Thailand's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Operations Director - RoSSA job at KFC Thailand posted?
This Operations Director - RoSSA position at KFC Thailand was posted on Aug 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Director - RoSSA
KFC Thailand
You'll be redirected to KFC Thailand's official application page on oraclecloud.