Operations Coordinator

hcmportal· 560 Marken Time Critical Express Limited
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📍 AU - Adelaide (AUADI)Full time

About this role

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Job Description:

Main Duties and Responsibilities 

  • The Operations Coordinator is responsible for monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed timelines. 

  • Work with our operating system “Maestro” to Plan, execute and monitor import & export shipments 

  • Coordinate collections, deliveries, drop offs and recoveries with other departments / Marken Offices / Agent and drivers. 

  • Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries. 

  • Process temperature sensitive shipments designed for the special requirements of the Cold Chain transportation processes 

  • Prep and maintain temperature controlled shipments as required. 

  • Provide the proper documentation to the agent/Marken Driver for collections, deliveries, drop offs and recoveries. 

  • Confirm that every recovery is complete by matching the information against the manifest during reception process.  

  • Provide expedited dispatch to tender the shipments immediately after collection and alert the receiving agent/office. 

  • Notify any discrepancies to the respective department, agent or Marken Office and update Maestro accordingly. 

  • Confirm that the shipment is OK to Send to final destination and obtain Master Airway Bill “MAWB” consignment instructions. 

  • Define the best possible route to dispatch the shipment to its final destination. 

  • Condition shipments as required and update the proper milestones in Maestro.  

  • Obtain a booking with the airline and consign the MAWB as instructed. 

  • Enter the Route Leg for International Flights. 

  • Send the Alert through Maestro. 

  • Coordinate with Dispatch the drop off to the Airline as per the respective SOPs. 

  • Use Daily Schedule Report and update Maestro with all departures from the airport 

  • Handling of irregularities 

  • Perform additional administrative work as deemed necessary. 

 

 

 

Qualifications 

  • Professional experience in customer service operations, preferentially in the international air freight, logistics or distribution. 

  • Preference for existing knowledge and experience of the pharmaceutical and clinical trial industry 

  • Commitment to quality and attention to detail 

  • Strong customer focus 

  • Team player / self-dependent / motivated to succeed 

  • Proficient in MS Office / Excel / Word 

 

 


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Frequently Asked Questions

Is the salary disclosed for the Operations Coordinator position at hcmportal?
The salary for this Operations Coordinator role at hcmportal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Coordinator position at hcmportal located?
This Operations Coordinator role at hcmportal is based in AU - Adelaide (AUADI). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Coordinator role at hcmportal full-time or part-time?
This is listed as a Full time position. It is posted as a Operations Coordinator role in the 560 Marken Time Critical Express Limited department at hcmportal.
Which team or department does the Operations Coordinator at hcmportal belong to?
This Operations Coordinator position is part of the 560 Marken Time Critical Express Limited department at hcmportal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Coordinator position at hcmportal?
Click the "Apply Now" button on this page. You will be redirected to hcmportal's official application portal hosted on workday where you can submit your application directly.
When was the Operations Coordinator job at hcmportal posted?
This Operations Coordinator position at hcmportal was posted on Jul 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Coordinator
hcmportal
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