Operations Associate (Acquisition)

About The Role

As an Operations Associate (Acquisition) in Paris, you'll own Wheely France's chauffeur acquisition engine end to end — from first contact to first journey. Sitting within the France Operations team, you'll build and run the pipeline that keeps the marketplace supplied with best-in-class chauffeurs, using data to prioritise where and how we recruit.

This is an execution-heavy, high-ownership role, not a strategy-only seat: you'll be judged on pipeline volume, conversion, and time-to-first-journey.

Why This Role

• High-growth business. Wheely France is scaling fast and expanding into new markets — chauffeur supply is the #1 constraint on that growth, and you'll own the lever that unlocks it.
• Direct impact. Every chauffeur you convert is a measurable addition to marketplace supply — your funnel numbers move the business.
• Real ownership. You'll run the acquisition funnel yourself: sourcing, qualification, conversion, and the systems that support them.

Responsibilities

• Own the end-to-end chauffeur acquisition funnel: sourcing, screening, qualifying, and converting leads through calls, emails, and in-person meetings.
• Build and manage a high-volume acquisition pipeline, tracking each chauffeur's progress from sign-up to first journey.
• Use data to identify where acquisition is underperforming — by channel, city, or funnel stage — and design fixes.
• Partner with Quality & Training (Chauffeur Academy) to ensure a smooth handoff from acquisition to onboarding.
• Act as a day-to-day representative for Wheely within the chauffeur community, building relationships that support referrals and retention.
• Report acquisition funnel performance (volume, conversion, cost, time-to-first-journey) to France Ops leadership.

Requirements

• Experience running high-volume recruitment or sales pipelines, with the discipline to manage many leads at different funnel stages at once.
• Comfortable with data — able to track and report funnel metrics, and act on them (SQL a plus, not required).
• Excellent written and verbal communication skills, able to engage at scale while keeping a personal touch.
• A structured operator who turns a high-volume, high-touch process into a repeatable system.
• Fluent French and English.
• Based in Paris, ability to work in the office 5 days a week.

What we Offer

• Office-based role in Paris (9th arrondissement)
• Competitive salary of up to €42,000/year (dependent on role level)
• Quarterly KPI-based bonus
• Private medical insurance
• Life and critical illness cover
• Best-in-class equipment
• Monthly credit towards Wheely journeys
• Daily Lunch Allowance
• Navigo and Veligo travel
• Professional development stipend