Operations Associate
stryker
Operations Associate
handshake· General & Administrative
About this role
About Handshake
Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.
In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We've grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.
Why join Handshake now:
Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel
Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world's top educational institutions
Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders
Build a massive, fast-growing business with billions in revenue
About Handshake AI
Human data is the core infrastructure to AI advancement. Frontier AI labs currently improve model capabilities with various data-intensive post-training techniques. We believe that data spend for AI training will increase by 3-5x in the next few years and continue for much longer as models take on new domains. Handshake AI supports all of the frontier AI labs, working on their most complex data at the largest scale.
About The Role
The Operations Associate drives execution of operational programs across Central Operations' core functions — Contractor Operations, Marketplace & Allocations, Trust & Safety, and Pay. This is an individual contributor role with real ownership over the workstreams you touch: you'll dig into the data, spot what's not working, and drive improvements forward, working closely with Operations Program Managers and cross-functional partners to keep programs running smoothly.
Own execution of operational workstreams across Central Operations functions, using judgment on how best to get the work done
Pull, organize, and analyze data to identify trends, gaps, and opportunities for improvement
Monitor key metrics and operational queues, and drive resolution of issues within your scope — not just flagging them upward
Identify and help implement process improvements, not just document existing ones
Own day-to-day escalations and requests, using judgment on when to resolve directly versus loop in others
Partner with cross-functional teams on ad hoc requests and initiatives
You Have
1+ years of experience in operations, business support, or a similar analytical individual-contributor role
Strong analytical skills, with the ability to use data to inform decisions and drive action
Comfort operating with ambiguity, using judgment to figure out the right approach rather than relying on a fixed playbook
Strong organizational skills and attention to detail
Basic proficiency in SQL or similar data tools, or strong willingness to learn quickly
Clear written communication skills for documenting work and driving alignment with stakeholders
Bonus points:
Prior exposure to one of Central Operations' core functions — Contractor Operations, Marketplace & Allocations, Trust & Safety, or Pay
Experience using SQL or other data analysis tools
A track record of taking ownership and driving improvements without heavy oversight
We Offer
Handshake delivers benefits that help you feel supported and thrive at work and in life.
The below benefits are for full-time US employees.
🎯 Ownership: Equity in a fast-growing company
💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching
🍼 Family Support: Paid parental leave, fertility benefits, parental coaching
💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend
📚 Growth: $2,000 learning stipend, ongoing development
💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office
🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days
🤝 Connection: Team outings & referral bonuses
Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.
Frequently Asked Questions
What is the salary for the Operations Associate role at handshake?
The listed salary for this Operations Associate position at handshake is USD 92K–115K. This is an FullTime role.
Where is the Operations Associate position at handshake located?
This Operations Associate role at handshake is based in New York, NY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Associate role at handshake full-time or part-time?
This is listed as a FullTime position. It is posted as a Operations Associate role in the General & Administrative department at handshake.
Which team or department does the Operations Associate at handshake belong to?
This Operations Associate position is part of the General & Administrative department at handshake. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Associate position at handshake?
Click the "Apply Now" button on this page. You will be redirected to handshake's official application portal hosted on ashby where you can submit your application directly.
When was the Operations Associate job at handshake posted?
This Operations Associate position at handshake was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Associate
handshake · 💰 USD 92K–115K
You'll be redirected to handshake's official application page on Ashby ATS.