Operational Accounts Receivable, Field Services

Overview

Are you an experienced Accounts Receivable Specialist?  Do you have knowledge of construction, mortgage, client invoicing and banking?  Do you have strong attention to detail?  ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with these talents and skills.  Now is the time to join our team and become a part of something big.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFE

In this role, you will…

·        Work with other teams;  Vendor Dispute team members, and Invoice Dispute Resolution team members

·        Provide clerical and administrative support to ensure timely preparation and accuracy of client reporting and other projects

·        Work independently on your tasks

·        Be part of weekly and bi-weekly team meetings

WHO YOU ARE

You possess …

·        Knowledge of construction, mortgage, client invoicing, and banking

·        Knowledge of LoanSphere, IClear, FieldScap, and Assetshield uploads, dashboard MSP, Fiserv DLV, Yardi or P260, Hometracker Vendorscape systems with the ability to learn in house systems

·        The ability to communicate at the Executive level

·        Strong Word & Excel knowledge

·        Strong attention to details

Responsibilities

·        Carry out collection and reporting activities according to specific guidelines and timeframes

·        Assume role of point of contact for client communications

·        Monitor client account details until payment received

·        Research and resolve client inquiries

·        Maintain great working relationship with clients

·        Strong attention to detail and accuracy

·        Positive and driven attitude

·        Effective communication (written and verbal) and interpersonal skills

·        Reliable time management and organizational skills

·        Ability to adapt to changing environment and manage multiple priorities

·        All other duties as assigned

Qualifications

·        High School diploma or equivalent preferred

·        Minimum 2 years’ experience in accounts receivable

·        Must be able to use and have advanced computer skills and be proficient in the Microsoft software products. Specifically Excel and SharePoint 2010.

·        Good communication skills both verbal and written

·        Strong organizational and decision making skills

·        Proven customer service skills.

Responsibilities

·        Carry out collection and reporting activities according to specific guidelines and timeframes
·        Assume role of point of contact for client communications
·        Monitor client account details until payment received
·        Research and resolve client inquiries
·        Maintain great working relationship with clients
·        Strong attention to detail and accuracy
·        Positive and driven attitude
·        Effective communication (written and verbal) and interpersonal skills
·        Reliable time management and organizational skills
·        Ability to adapt to changing environment and manage multiple priorities
·        All other duties as assigned