Fleet Supervisor
Ninja
Operation Supervisor (Delivery)
About this role
Operations Supervisor (Delivery)
We are looking for a proactive and results-driven Operations Supervisor to oversee daily delivery operations and lead driver performance. The ideal candidate will ensure operational efficiency, maintain high service standards, and drive continuous improvement across all delivery activities.
- Supervise daily driver operations and ensure compliance with company standards.
- Monitor and analyze KPIs such as orders per shift, on-time delivery, and customer satisfaction.
- Manage driver performance, implement improvement plans, and recognize top performers.
- Plan and assign shifts while ensuring full route coverage and smooth handovers.
- Coordinate with dispatch to optimize driver allocation and operational efficiency.
- Provide coaching, support, and resolve operational issues and escalations.
- Ensure compliance with safety, policies, and branding standards.
- Prepare performance reports and collaborate with internal teams to improve service quality.
- Minimum 3+ years of experience in delivery operations or a supervisory role.
- Strong ability to monitor KPIs and drive operational efficiency.
- Proven leadership, team management, and coordination skills.
- Proficiency in delivery management systems and operational software.
- Bachelor’s degree in Business, Logistics, or related field preferred.
- Valid driver’s license
Frequently Asked Questions
Is the salary disclosed for the Operation Supervisor (Delivery) position at Ninja?
The salary for this Operation Supervisor (Delivery) role at Ninja is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operation Supervisor (Delivery) position at Ninja located?
This Operation Supervisor (Delivery) role at Ninja is based in Jeddah, Makkah Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operation Supervisor (Delivery) role at Ninja full-time or part-time?
This is listed as a Full time position. It is posted as a Operation Supervisor (Delivery) role at Ninja.
How do I apply for the Operation Supervisor (Delivery) position at Ninja?
Click the "Apply Now" button on this page. You will be redirected to Ninja's official application portal hosted on workable where you can submit your application directly.
When was the Operation Supervisor (Delivery) job at Ninja posted?
This Operation Supervisor (Delivery) position at Ninja was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Operation Supervisor (Delivery)
Ninja
You'll be redirected to Ninja's official application page on workable.