Team Leader - Medium Merchant Business 2 - Jammu
paytmpayments
Operation : Chat & email : Assistant manager : MHD
paytmpayments· Merchant Helpdesk
About this role
About Us
Paytm is India's leading mobile payments and financial services distribution company and a pioneer of the mobile QR payments revolution in India. Paytm builds technologies that help small businesses with payments and commerce.
About the Team
The team focuses on merchant engagement and marketing communication, driving awareness, engagement, and adoption among onboarded merchants through WhatsApp and other digital channels.
Job Summary
We are looking for a Merchant Engagement professional with experience in WhatsApp communication, CRM, digital marketing, or customer engagement. The candidate will manage marketing and engagement activities for onboarded merchants primarily through the WhatsApp channel.
Key Responsibilities
Plan and execute merchant engagement and marketing campaigns through WhatsApp.
Manage regular communication with onboarded merchants to drive engagement and product adoption.
Create and coordinate relevant promotional, product, and engagement communication.
Track campaign performance, merchant engagement, and responses.
Work with internal teams to execute timely and effective merchant campaigns.
Prepare basic reports/MIS to monitor campaign performance.
Required Skills & Experience
3+ years of experience in WhatsApp Marketing, CRM, Digital Marketing, Customer Engagement, or Merchant Communication.
Hands-on experience managing WhatsApp campaigns/communication.
Strong written and verbal communication skills.
Good understanding of marketing campaigns and customer engagement.
Working knowledge of MS Excel/Google Sheets.
Strong coordination and execution skills.
Education
Bachelor's degree in Marketing, Business, Communications, or a related field.
Frequently Asked Questions
Is the salary disclosed for the Operation : Chat & email : Assistant manager : MHD position at paytmpayments?
The salary for this Operation : Chat & email : Assistant manager : MHD role at paytmpayments is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operation : Chat & email : Assistant manager : MHD position at paytmpayments located?
This Operation : Chat & email : Assistant manager : MHD role at paytmpayments is based in Noida, Uttar Pradesh. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operation : Chat & email : Assistant manager : MHD role at paytmpayments full-time or part-time?
This is listed as a Full time Employment position. It is posted as a Operation : Chat & email : Assistant manager : MHD role in the Merchant Helpdesk department at paytmpayments.
Which team or department does the Operation : Chat & email : Assistant manager : MHD at paytmpayments belong to?
This Operation : Chat & email : Assistant manager : MHD position is part of the Merchant Helpdesk department at paytmpayments. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operation : Chat & email : Assistant manager : MHD position at paytmpayments?
Click the "Apply Now" button on this page. You will be redirected to paytmpayments's official application portal hosted on lever where you can submit your application directly.
When was the Operation : Chat & email : Assistant manager : MHD job at paytmpayments posted?
This Operation : Chat & email : Assistant manager : MHD position at paytmpayments was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Operation : Chat & email : Assistant manager : MHD
paytmpayments
You'll be redirected to paytmpayments's official application page on Lever.