Onboarding Associate

Angkas· Transport Operations
Apply Now ↗
📍 Makati City, Metro Manila, PhilippinesContract

About this role

Job Summary

The Onboarding Associate executes end-to-end onboarding activities for 2W biker partners under a flexible, cross-functional deployment model. The role ensures compliance in document verification, timely system activation, accurate kit releasing, and effective support for onsite and offsite onboarding events.

Key Responsibility Areas (Rotational Coverage)

Team members will be assigned to one or more of the following operational lanes depending on daily requirements:

  1. Document Verification & Requirements Handling (Compliance lane)
    1. Verify completeness and validity of onboarding documents
    2. Ensure accuracy of forms prior to system endorsement
    3. Monitor and update To Follow Requirements (TFR) status
    4. Upload assessment forms and required documentation

  1. Offsite & Field Support (Field lane)
    1. Conduct ocular visits and assist in securing offsite venues
    2. Coordinate basic venue setup and event readiness
    3. Support onsite and offsite onboarding execution
    4. Observe and report competitor onboarding activities encountered in the field
    5. Coordinate with assigned El Pres teams regarding event updates and turnout

  1. Event Communications & Coordination Support
    1. Send confirmation and reminder SMS for scheduled onboarding events
    2. Send reschedule notifications to no-show applicants

  1. Systems Activation & Gear Releasing (Conversion lane)
    1. Assist in DAX account creation and activation processing
    2. Credit newbie top-ups
    3. Capture and upload ID photos
    4. Release biker kits and record issuance properly

  1. Inventory & Asset Handling
    1. Record daily kit releases
    2. Monitor inventory levels 
    3. Maintain proper handling of onboarding equipment
    4. Report discrepancies or damaged/missing items immediately to supervisor
  • High school diploma or equivalent (Associate or Bachelor’s degree is an advantage)
  • At least 1 - 2 years of experience in administrative support, customer service, operations, or related field
  • Proficiency in Google Workspace (Docs, Sheets, Drive)
  • Comfortable using internal systems for data entry and document uploads
  • Willing to travel for offsite onboarding activities
  • Willing to work weekends as operationally required

Core Competencies

  • Strong attention to detail
  • Process-oriented and disciplined
  • Ability to manage fluctuating workload
  • Clear and structured communication
  • Accountability in handling inventory and assets
  • Operational adaptability in fast-changing field environment

Work Structure

  • Work schedule: 6 days per week based on operational requirements
  • Assigned 1 - 2 key responsibility areas per shift
  • Cross-trained to provide coverage during peak volume or manpower gaps
  • May be required to travel for offsite onboarding activities

Frequently Asked Questions

Is the salary disclosed for the Onboarding Associate position at Angkas?
The salary for this Onboarding Associate role at Angkas is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Onboarding Associate position at Angkas located?
This Onboarding Associate role at Angkas is based in Makati City, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Onboarding Associate role at Angkas full-time or part-time?
This is listed as a Contract position. It is posted as a Onboarding Associate role in the Transport Operations department at Angkas.
Which team or department does the Onboarding Associate at Angkas belong to?
This Onboarding Associate position is part of the Transport Operations department at Angkas. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Onboarding Associate position at Angkas?
Click the "Apply Now" button on this page. You will be redirected to Angkas's official application portal hosted on workable where you can submit your application directly.
When was the Onboarding Associate job at Angkas posted?
This Onboarding Associate position at Angkas was posted on Jun 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Onboarding Associate
Angkas
Apply for this role ↗

You'll be redirected to Angkas's official application page on workable.