On Call Banquet Server
About this role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.About the role:
Four Seasons Hotel Westlake Village is seeking an On Call Banquet Server to join our exceptional team. In this role, you will provide outstanding service during events, ensuring guest satisfaction by delivering personalized and attentive hospitality. We are looking for someone with a passion for service, excellent communication skills, and the ability to thrive in a fast-paced environment.
What you will do:
Offer pre-determined menu selections to each table; maintain knowledge of each selection’s, origin, taste, and preparation method; communicate guest orders including any special needs or requests to the Banquet Manager or kitchen; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
Assist in set-up of linen, china, glass, silver, and accent pieces for each function according to the banquet event order.
Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
Breakdown, clean and set-up of tables, buffets, and food stations.
What you bring:
High school education and a minimum of one year of banquet service experience.
Oral proficiency in the English language.
Ability to carry and balance a tray.
The ability to have strong communication skills between co-workers and guests.
Successful candidate must possess legal work authorization in the United States.
What we offer:
Hourly Rate: $16.90
Company Match 401K Plan
Complimentary meals in our Wellness Café
Laundered Employee Uniform
Employee Assistance Program
Investment in your Wellbeing
Complimentary on-site parking
Training programs, tuition reimbursement
Growth & Development opportunities
Schedule & Hours:
On Call position
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You'll be redirected to fourseasons's official application page on Workday.