Officer, Customer Service Officer, Consumer Banking Group
dbs· DBS Bank India Limited
About this role
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.
Responsibilities
- Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
- Process cash transactions, transfer transactions and clearing of instruments
- Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
- Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
- Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
- Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities
Requirements
- 2-4 years Banking Experience
- Graduate preferably Banking/Commerce
- Excellent interpersonal and communication skills
- Ability to build strong relationships with clients.
- Responsible
- Ability to meet deadlines.
- Knowledge about internal/external regulations.
- Good Computer Knowledge
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- We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
Pune Branch - PimpriJob:
OperationsSchedule:
RegularEmployee Status:
Full timeFrequently Asked Questions
Is the salary disclosed for the Officer, Customer Service Officer, Consumer Banking Group position at dbs?
The salary for this Officer, Customer Service Officer, Consumer Banking Group role at dbs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Officer, Customer Service Officer, Consumer Banking Group position at dbs located?
This Officer, Customer Service Officer, Consumer Banking Group role at dbs is based in Pune Branch - Pimpri. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Officer, Customer Service Officer, Consumer Banking Group role at dbs full-time or part-time?
This is listed as a Full time position. It is posted as a Officer, Customer Service Officer, Consumer Banking Group role in the DBS Bank India Limited department at dbs.
Which team or department does the Officer, Customer Service Officer, Consumer Banking Group at dbs belong to?
This Officer, Customer Service Officer, Consumer Banking Group position is part of the DBS Bank India Limited department at dbs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Officer, Customer Service Officer, Consumer Banking Group position at dbs?
Click the "Apply Now" button on this page. You will be redirected to dbs's official application portal hosted on workday where you can submit your application directly.
When was the Officer, Customer Service Officer, Consumer Banking Group job at dbs posted?
This Officer, Customer Service Officer, Consumer Banking Group position at dbs was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Officer, Customer Service Officer, Consumer Banking Group
dbs
You'll be redirected to dbs's official application page on Workday.