Office Services Associate

Overview

IST Management is seeking an Office Services Associate to join the downtown Chicago team! The Office Services Associate is responsible for providing on-site front desk coverage as needed, hospitality and mailroom services in addition to general administrative support services in a professional office environment. Ideal candidates will have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career. Previous experience in reception services is required. Must be proficient in Microsoft Word and Excel. 

Who We Are

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, Pet Insurance and Bonus Incentives

Hourly Compensation: $18.00-19.00 DOE

Schedule: Monday-Friday 8:30am-5:30pm. No nights or weekends!

Responsibilities

The Office Services Associate is responsible for providing professional on-site front desk/reception coverage as needed, hospitality, mailroom and general administrative support services. Duties include:

• Professional and friendly customer service; verbal and written interaction with internal and external clients; greet and direct walk-up traffic at the front desk, direct phone calls to appropriate personnel 
• Consistently adhere to business procedure guidelines; take direction from supervisor
• Hospitality services: Assist with conference room management, schedule meetings daily via Teams; Maintain kitchen and coffee bar common areas - clean and monitor, restock supplies as needed
• Mailroom services: Sorting and dispersing USPS mail daily within office; deliver packages to differenr floors daily
• Ordering supplies; maintain inventory 
• Participate in cross-training; Maintain all logs and reporting documentation; attention to detail
• Adhere to all safety procedures; perform other tasks as assigned

Qualifications

Ideal candidates have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career. Previous experience in reception services is required. Must be proficient in Microsoft Word and Excel. Other qualifications include:

• High School Diploma or GED required; authorization to work for any employer in the US required 
• Microsoft Office proficiency required
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment; willingness to cross-train for other job functions
• Ability to meet employer's attendance policy
• Ability to lift up to 60 lbs on occasion 

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.