Ocean Freight Coordinator
rhe· 5621 Rhenus Logistics Canada Limited
About this role
What You Can Expect:
- Coordinate Ocean Freight shipments from origin to destination, including booking, documentation, pre-alerts, tracking, and delivery.
- Support Air Freight shipments and coordinate with airlines, agents, truckers, and other service providers as required.
- Communicate with customers, overseas agents, carriers, and internal teams to ensure timely and accurate shipment information.
- Prepare and issue shipping documentation, including Bills of Lading, Air Waybills, pre-alerts, and other required documents.
- Monitor shipments and provide regular status updates to customers and internal stakeholders.
- Coordinate and follow up on pickups, deliveries, and Proofs of Delivery (PODs).
- Obtain and negotiate freight rates with carriers and service providers to support competitive pricing.
- Review and reconcile shipment costs, pending charges, payables, and profit-share requests.
- Prepare and issue customer invoices accurately and on time.
- Assist with claims and other shipment-related issues, ensuring appropriate follow-up and resolution.
- Maintain accurate client status reports and shipment files.
- Ensure files are completed and closed accurately and within established timelines.
- Identify and resolve operational issues while maintaining a high level of customer service.
- Perform other logistics-related duties as assigned.
What You Bring:
- 3+ years of experience in freight forwarding or logistics, with strong experience in Ocean Freight operations.
- Air Freight experience is considered a strong asset.
- Solid understanding of international freight forwarding processes, documentation, and shipment coordination.
- Experience working with ocean carriers, airlines, agents, trucking companies, and other logistics service providers.
- Strong customer service and communication skills.
- Excellent organization and time management skills, with the ability to manage multiple shipments and priorities.
- Strong attention to detail and accuracy, particularly with shipping documentation and financial transactions.
- Proficiency with Microsoft Office, including Excel, Word, and Outlook.
- Bachelor's degree in Supply Chain Management, Logistics, or a related field is preferred; equivalent experience will be considered.
Frequently Asked Questions
Is the salary disclosed for the Ocean Freight Coordinator position at rhe?
The salary for this Ocean Freight Coordinator role at rhe is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Ocean Freight Coordinator position at rhe located?
This Ocean Freight Coordinator role at rhe is based in Richmond, BC, Canada. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Ocean Freight Coordinator role at rhe full-time or part-time?
This is listed as a Full time position. It is posted as a Ocean Freight Coordinator role in the 5621 Rhenus Logistics Canada Limited department at rhe.
Which team or department does the Ocean Freight Coordinator at rhe belong to?
This Ocean Freight Coordinator position is part of the 5621 Rhenus Logistics Canada Limited department at rhe. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Ocean Freight Coordinator position at rhe?
Click the "Apply Now" button on this page. You will be redirected to rhe's official application portal hosted on workday where you can submit your application directly.
When was the Ocean Freight Coordinator job at rhe posted?
This Ocean Freight Coordinator position at rhe was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Ocean Freight Coordinator
rhe
You'll be redirected to rhe's official application page on Workday.