NOC Analyst

lvs1· Dedicated Client Support
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📍 CalgaryPermanent Employee💰 CAD 40K–53K

About this role

Long View. A career that helps you get more out of life.
 
A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

Do you get excited about monitoring and management tools that keep environments running smoothly? Do you have a passion for new and exciting technologies?

 

We are looking for a driven and self-motivated Network Operations Centre Analyst for our Calgary team to ensure the operational uptime of the tools used to monitor and manage Long View’s clients’ environments! This is an onsite position based in South Calgary and will require working in shifts and on weekends.

A Day in the Life:

  • Respond to incidents such as infrastructure, network or SQL problems, and access requests to various tools like CyberArk and SolarWinds

  • Actively work in monitoring, event and incident management tools like SolarWind – Orion and various other monitoring tools, as well as address incident lifecycle through the use of Service Now 

  • Respond to tickets for such areas as infrastructure, app performance, network, and cyber security

  • Monitor security events and alerts in SIEM platforms to identify potential threats, perform initial triage, and escalate incidents based on severity and impact

  • Conduct real‑time threat analysis and support incident response activities, including log analysis, containment actions, and coordination with cross‑functional teams

  • Manage server backups and maintenance plans across the client environment

  • Complete approved changes of IT infrastructure within change windows such as patching as outlined by the change calendar

  • Perform physical infrastructure checks regularly and remediate any issues

  • Complete quarterly vulnerability scans and remediate identified issues

  • Provide training and mentoring to team members to ensure that all objectives and commitments are fulfilled in line with expectations, agreements and standards

  • Assist the team lead in managing escalations related to client incidents and inquiries

  • Maintaining an application that was built in-house to assist with day-to-day operations of analysts

What You Bring:

  • 2+ years of experience managing complex, multi-tenant infrastructure tools, on-premise and cloud-connected technologies

  • Experience managing IT service management tools, including performance monitoring and ITSM solutions

  • Experience working with and managing incidents, problems, changes and service requests that follow ITIL framework standards

  • Experience and knowledge of IT Security and vulnerabilities

  • Experience provisioning new client services and working through customer onboarding tasks

  • Experience with first-level server technologies (i.e. remoting into servers, implementing patches)

  • Proven ability to troubleshoot and resolve technical and procedural issues

  • Ability to be on-site at a SE Calgary location

  • Availability to work varying schedules of 4 days on, 3 days off ( with every 4-weeks rotation), for 10-hour work shifts with rotation of days, evenings and overnights

What Makes You Extra Awesome:

  • Security+ and/or ISC2 certification

  • CCNA or CCNP certifications

  • ITILv4

  • Previous experience in a 24x7 operations center

Why Work at Long View?

  • Great people and culture 

  • Recognition programs

  • Fun is one of our core values

  • Interesting work – Be part of exciting projects while accessing all the latest technologies

  • Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know

Frequently Asked Questions

What is the salary for the NOC Analyst role at lvs1?
The listed salary for this NOC Analyst position at lvs1 is CAD 40K–53K. This is an Permanent Employee role.
Where is the NOC Analyst position at lvs1 located?
This NOC Analyst role at lvs1 is based in Calgary. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the NOC Analyst role at lvs1 full-time or part-time?
This is listed as a Permanent Employee position. It is posted as a NOC Analyst role in the Dedicated Client Support department at lvs1.
Which team or department does the NOC Analyst at lvs1 belong to?
This NOC Analyst position is part of the Dedicated Client Support department at lvs1. See the full job description for more information about the team structure and responsibilities.
How do I apply for the NOC Analyst position at lvs1?
Click the "Apply Now" button on this page. You will be redirected to lvs1's official application portal hosted on lever where you can submit your application directly.
When was the NOC Analyst job at lvs1 posted?
This NOC Analyst position at lvs1 was posted on Sep 9, 2026. Apply as soon as possible — early applications are often reviewed first.
NOC Analyst
lvs1 · 💰 CAD 40K–53K
Apply for this role ↗

You'll be redirected to lvs1's official application page on Lever.