Night House Attendant

Company Description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview:

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

Job Description

• Maintain cleanliness, sanitation, and organization of back-of-house operational areas throughout overnight shifts  
• Respond promptly to guest and colleague requests in a professional and friendly manner. 
• Clean and maintain service corridors, employee hallways, stewarding spaces, kitchens, storage rooms, loading dock areas, locker rooms, offices, and operational workspaces  
• Sweep, mop, vacuum, sanitize, and remove debris from designated operational areas according to departmental cleaning schedules  
• Remove trash, recycling, linens, and operational waste from back-of-house areas in accordance with hotel sanitation procedures  
• Ensure floors, drains, mats, and workspaces remain clean, dry, organized, and free of hazards at all times  
• Restock operational supplies, sanitation products, paper products, and housekeeping support items as assigned  
• Assist with overnight setup, breakdown, and cleaning support for banquet functions, restaurants, bars, rooftop outlets, and special events as operationally required  
• Support overnight stewarding, housekeeping, engineering, and food & beverage operations with cleaning and operational assistance as assigned  
• Maintain cleanliness and organization of employee break rooms, locker rooms, and administrative support areas  
• Safely handle cleaning chemicals, sanitation supplies, carts, and cleaning equipment in accordance with SDS guidelines and hotel safety standards  
• Report maintenance concerns, sanitation issues, safety hazards, or operational deficiencies promptly to leadership  
• Follow all workplace safety procedures, sanitation standards, and hotel operational policies at all times  
• Maintain professionalism, reliability, and operational efficiency throughout overnight operations  
• Uphold luxury hospitality standards through attention to detail, teamwork, and cleanliness excellence  
• Perform additional overnight operational support duties as assigned  

Qualifications

• Previous housekeeping, janitorial, or hotel experience is considered an asset. 
• Excellent communication and interpersonal skills. 
• Strong attention to detail and organizational skills. 
• Ability to work efficiently in a fast-paced environment. 
• Physical ability to lift, push, pull, and carry items as required throughout the shift. 
• Flexible availability including weekends, holidays, and evening shifts. 
• Ability to work both independently and collaboratively within a team environment. 
• Passion for hospitality and creating exceptional guest experiences. 

Additional Information

All your information will be kept confidential according to EEO guidelines.