About this role

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico are currently recruiting for an amazing opportunity to join our team as a Residential Night Concierge, based with our team at a brand new high end residential building in London Bridge!


The role of the Night Concierge is to provide a friendly, courteous, and prompt welcome on arrival for all residents and visitors, anticipating any resident needs, and following up and ensuring that the residents expectations are met and, where possible, exceeded.

As the resident’s main point of contact, the successful candidate will manage a variety of tasks through to conclusion, handing over to the day team if they are not complete. The Night Concierge will get to know the residents, building strong professional relationships allowing them to anticipate their needs and stay a step ahead.

The Night Concierge will need to balance discretion with a visible presence, vigilance, and a friendly approach.

Hours: 38.5 hours per week. 4 on – 4 off shifts patterns, shifts are expected to be from 7pm-7am, but are subject to change
Salary: £35,334 per annum

Qualifications

  • The ideal candidate must have a "can do" attitude and a big, friendly smile. 
  • Applicants must be able to communicate clearly in person, over the phone and via email. 
  • Adaptability and flexibility are essential as you will need to perform a plethora of duties within this high-end residential operation. 
  • Your ability to engage with people on all levels to build rapport is a must have skill.
  • Concierge experience is essential, preferably within a high-end hotel or residential environment.
  • The ideal candidate will also hold an SIA licence, with CCTV operator training. 
  • Experience operating in a “built to rent property” is desirable.

Additional Information

What's in it for you?

  • Excellent holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.

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Frequently Asked Questions

Is the salary disclosed for the Night Concierge position at wshgroup?
The salary for this Night Concierge role at wshgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Night Concierge position at wshgroup located?
This Night Concierge role at wshgroup is based in England, gb, London, London, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Night Concierge role at wshgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Night Concierge role in the REM department at wshgroup.
Which team or department does the Night Concierge at wshgroup belong to?
This Night Concierge position is part of the REM department at wshgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Night Concierge position at wshgroup?
Click the "Apply Now" button on this page. You will be redirected to wshgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Night Concierge job at wshgroup posted?
This Night Concierge position at wshgroup was posted on Jul 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Night Concierge
wshgroup
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