Sr Mulesoft Developer
globalalliant
Nice CXone Developer
About this role
Position: NICE CXone Developer – Implementation
Client: CTS (Cognizant Technology Solutions)
Location: Remote – Eastern Time Zone candidates only
Job Description
We are looking for an experienced NICE CXone Developer – Implementation with strong hands-on experience in NICE InContact/NICE CXone, RESTful APIs, and NICE CXone Studio scripting. The candidate will be responsible for designing, developing, testing, deploying, and supporting IVR and contact center solutions.
Required Skills
- Strong experience with NICE InContact / NICE CXone
- Hands-on experience with NICE CXone Studio and IVR scripting
- Strong experience with RESTful Web Services / APIs
- Experience developing and implementing IVR flows and call flows
- Experience with Contact Center dashboards and reporting
- Experience with Skills-Based Routing
- Cisco to CCaaS migration experience preferred
- Strong troubleshooting and problem-solving skills
- Excellent communication and stakeholder management skills
- Strong organizational and conflict-management skills
Responsibilities
- Participate in discovery and requirements-gathering activities.
- Translate business requirements into technical requirements and solution designs.
- Design, develop, test, and deploy NICE CXone IVR flows.
- Develop and maintain NICE CXone Studio scripts.
- Support on-premise to CCaaS migrations.
- Develop call flows and backend REST API integrations.
- Configure and support skills-based routing.
- Troubleshoot scripting, integration, and system issues.
- Prepare technical documentation and implementation plans.
- Support SIT, UAT, deployment, and post-production activities.
- Work with architecture and technical teams on integrations.
- Provide technical guidance as a NICE CXone SME.
Frequently Asked Questions
Is the salary disclosed for the Nice CXone Developer position at globalalliant?
The salary for this Nice CXone Developer role at globalalliant is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Nice CXone Developer job at globalalliant remote?
Yes, this Nice CXone Developer position at globalalliant is remote, with team members based in Bloomfield hills, Michigan, United States, Remote. You can work from home or anywhere in the supported regions.
Is the Nice CXone Developer role at globalalliant full-time or part-time?
This is listed as a Full Time W2 position. It is posted as a Nice CXone Developer role at globalalliant.
How do I apply for the Nice CXone Developer position at globalalliant?
Click the "Apply Now" button on this page. You will be redirected to globalalliant's official application portal hosted on bamboohr where you can submit your application directly.
When was the Nice CXone Developer job at globalalliant posted?
This Nice CXone Developer position at globalalliant was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Nice CXone Developer
globalalliant
You'll be redirected to globalalliant's official application page on bamboohr.