New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford
Lafrance Hospitality
New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford
Lafrance Hospitality· New Bedford Harbor Hotel - New Bedford, MA
About this role
New Bedford Harbor Hotel is a unique location in Downtown New Bedford & we are looking for a leader to Join Our Team! This hotel is part of the Lafrance Hospitality family, Join Our Legacy & Grow your Hospitality Career.
Our Operations Supervisor oversees day-to-day operations to ensure all our guests receive an exceptional experience while maximizing profitability. This position provides leadership, coaching, and operational support across key departments, including Harbor Hotel Front Desk, Housekeeping, 222 Union Food & Beverage.
Key Responsibilities
- Assume responsibility for departments as assigned by the General Manager
- Monitor and analyze guest satisfaction scores with staff and management, identify opportunities for improvement, and develop strategies to enhance the guest experience
- Ensure guest reviews are responded to promptly and professionally
- Respond promptly and effectively to guest and employee needs, concerns, and requests
- Assists with food and beverage as needed in the 222 Cafe
- Support the onboarding and training of new team members
- Help where needed to maintain smooth hotel operations
PAY: $20 -$23 PER HOUR
JOB TYPE: FULL - TIME, Weekends & Holidays
Apply today to become an integral part of our leadership team!
keywords: HOTEL LEADER, hotel leader, hotel supervisor, hotel manager, MANAGER, H O T E L, supervisor, operations
- Availability and flexibility to work across all hotel departments as operational needs require.
- Solid knowledge of the hotel and hospitality industry, gained through relevant experience and/or training.
- Excellent verbal and written communication skills, with the ability to effectively communicate with guests, employees, vendors, and management.
- Strong problem-solving and decision-making skills.
- Commitment to exceptional guest service and operational excellence.
- DailyPay - Get Paid Any Day!
- Company Wide Hotel Room Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training
Frequently Asked Questions
What is the salary for the New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford role at Lafrance Hospitality?
The listed salary for this New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford position at Lafrance Hospitality is USD 20–23. This is an Full time role.
Where is the New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford position at Lafrance Hospitality located?
This New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford role at Lafrance Hospitality is based in Brockton, Massachusetts, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford role at Lafrance Hospitality full-time or part-time?
This is listed as a Full time position. It is posted as a New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford role in the New Bedford Harbor Hotel - New Bedford, MA department at Lafrance Hospitality.
Which team or department does the New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford at Lafrance Hospitality belong to?
This New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford position is part of the New Bedford Harbor Hotel - New Bedford, MA department at Lafrance Hospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford position at Lafrance Hospitality?
Click the "Apply Now" button on this page. You will be redirected to Lafrance Hospitality's official application portal hosted on workable where you can submit your application directly.
When was the New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford job at Lafrance Hospitality posted?
This New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford position at Lafrance Hospitality was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
New Bedford Harbor Hotel - Operations Supervisor - Downtown New Bedford
Lafrance Hospitality · 💰 USD 20–23
You'll be redirected to Lafrance Hospitality's official application page on workable.