National Manager of Paralegal Services

wilsonelser· Office Admin Staff
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📍 New York, New York; White Plains, New York💰 USD 135K–160K

About this role

At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal’s survey of the nation’s largest law firms.

Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.

 

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our National Manager of Paralegal Services position in our New York or White Plains Office.

This position offers a flexible, hybrid working arrangement.

The Position

The National Manager of Paralegal Services provides strategic leadership, operational oversight, and management for a nationwide team of over 330 paralegals across the country. This role reports to the Director of Legal Operations and is responsible for scaling paralegal utilization, standardizing nationwide workflows, implementing multi-level talent development, and training program, and driving operational efficiency. This is a hybrid role based out of our New York or White Plains Office.

Key Responsibilities:

  • Enterprise Leadership: Oversight of a nationwide paralegal support infrastructure of 300+ paralegals across 46 offices.
  • Resource Optimization: Drive operational efficiency by monitoring nationwide utilization rates, balancing office workloads, and analyzing requests for additional new hires to ensure individual teams are properly supported while firm operational goals are met.
  • Technology & Process Standardization: Review current workflows for process efficiency and standardization. Leverage technology to continuously improve paralegal workflows and processes across the firm.
  • Talent Strategy: Develop a program utilizing a multi-tiered approach for internal paralegal certifications across the firm based on knowledge and skill set. Develop programs for paralegal education, professional development, and career paths within the firm.
  • Compliance & Risk Management: Ensure nationwide adherence to regional billing compliance guidelines, multi-jurisdictional court rules, data privacy laws, and strict ethical standards.

Qualifications

  • Experience: 7+ years of legal management experience. A proven track record of leading large, multi-office, or nationwide teams.
  • Technical Mastery: Executive-level familiarity with Microsoft Office Suite, document management systems, resource planning, and workflow tools. Familiarity with iManage and Jira a plus.
  • Legal Expertise: Comprehensive understanding of broad-scale litigation workflows and support.
  • Leadership Skills: Exceptional capability in remote team building, change management, and building consensus across diverse stakeholder groups.
  • Education: Bachelor’s degree required. Advanced training in Business Administration or Process Improvement analysis and implementation a plus.

Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally.

A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances.  This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. 

Salary Range:
$135,000$160,000 USD

Why Should You Apply? 

  • Benefits: Outstanding benefits package, including 401k match and generous PTO plan
  • Career Growth: Ample opportunities for professional development and advancement
  • Employee Perks: Access to corporate discount plans and other benefits
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.
Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity.  It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. 
Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users.  You may review our Accessibility Policy here.
California Residents may review our CCPA notice for applicants and employees here.
 
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Frequently Asked Questions

What is the salary for the National Manager of Paralegal Services role at wilsonelser?
The listed salary for this National Manager of Paralegal Services position at wilsonelser is USD 135K–160K. This is an full-time role.
Where is the National Manager of Paralegal Services position at wilsonelser located?
This National Manager of Paralegal Services role at wilsonelser is based in New York, New York; White Plains, New York. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the National Manager of Paralegal Services at wilsonelser belong to?
This National Manager of Paralegal Services position is part of the Office Admin Staff department at wilsonelser. See the full job description for more information about the team structure and responsibilities.
How do I apply for the National Manager of Paralegal Services position at wilsonelser?
Click the "Apply Now" button on this page. You will be redirected to wilsonelser's official application portal hosted on greenhouse where you can submit your application directly.
When was the National Manager of Paralegal Services job at wilsonelser posted?
This National Manager of Paralegal Services position at wilsonelser was posted on Aug 26, 2026. Apply as soon as possible — early applications are often reviewed first.
National Manager of Paralegal Services
wilsonelser · 💰 USD 135K–160K
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