Baker
tortugarumcayman
Multi-Store Supervisor – Retail
tortugarumcayman· RETAIL SALES & OPERATIONS
About this role
JOB PURPOSE AND FUNCTION:
Oversee operations across multiple retail locations, ensuring adherence to company standards in customer service, merchandising, inventory, staffing, and operational procedures while driving store performance and continuous improvement.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Store Operations
- Ensure the smooth operation of multiple retail locations and adherence to established procedures.
- Conduct regular store visits and operational checks to ensure stores are clean, organized, adequately staffed, and operate to company standards.
Team Supervision & Development
- Supervise, coach, and support retail teams to meet performance and customer service standards.
- Create and coordinate staffing schedules based on business needs and store coverage.
- Monitor attendance, productivity, and overall team performance.
Sales & Customer Service
- Monitor store sales performance and support teams in achieving established sales targets.
- Ensure consistent customer service standards across all retail locations.
- Address customer service concerns and escalate significant issues to management.
Inventory Management
- Oversee inventory activities to ensure stock accuracy and availability across all stores.
- Participate in all stock counts across company retail locations, supporting accurate physical counts and reconciliation.
- Investigate and address stock discrepancies and inventory concerns.
Compliance & Operational Standards
- Ensure compliance with company procedures, policies, and health & safety standards.
- Escalate significant staffing or compliance, or operational concerns to management.
Reporting & Continuous Improvement
- Maintain accurate records relating to store performance, staffing, inventory, and operational issues.
- Identify and recommend opportunities to improve store operations, efficiency, and customer service.
Key Performance Indicators
- Store performance and sales targets across locations.
- Customer service satisfaction and issue resolution.
- Team performance, including attendance and productivity.
- Inventory accuracy and effective stock management.
- Compliance with company procedures and operational standards.
- Completion of required store visits and stock counts
Job Requirements
- Associate degree or equivalent experience in Retail Management or a related field.
- 3–5 years of retail operations or supervisory experience.
- Experience managing multiple retail stores preferred.
- Valid driver's license and reliable transportation required.
- Flexibility to work weekends and public holidays.
- Clean Police Clearance
Skills & Competencies
- Strong leadership and team management skills.
- Excellent organization and time-management abilities.
- Strong customer service and problem-solving skills.
- Proficient in Microsoft Office Suite or similar software.
WORKING CONDITIONS
- Retail environment with frequent store visits
- May require weekend, holiday, and shift work
- Occasional travel between store locations
Caymanians, Caymanian Status Holders, Permanent Residents, or RERC holders are preferred
Frequently Asked Questions
What is the salary for the Multi-Store Supervisor – Retail role at tortugarumcayman?
The listed salary for this Multi-Store Supervisor – Retail position at tortugarumcayman is USD 45K–50K. This is an Full Time role.
Where is the Multi-Store Supervisor – Retail position at tortugarumcayman located?
This Multi-Store Supervisor – Retail role at tortugarumcayman is based in George Town, NA, Cayman Islands. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Multi-Store Supervisor – Retail role at tortugarumcayman full-time or part-time?
This is listed as a Full Time position. It is posted as a Multi-Store Supervisor – Retail role in the RETAIL SALES & OPERATIONS department at tortugarumcayman.
Which team or department does the Multi-Store Supervisor – Retail at tortugarumcayman belong to?
This Multi-Store Supervisor – Retail position is part of the RETAIL SALES & OPERATIONS department at tortugarumcayman. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Multi-Store Supervisor – Retail position at tortugarumcayman?
Click the "Apply Now" button on this page. You will be redirected to tortugarumcayman's official application portal hosted on bamboohr where you can submit your application directly.
When was the Multi-Store Supervisor – Retail job at tortugarumcayman posted?
This Multi-Store Supervisor – Retail position at tortugarumcayman was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Multi-Store Supervisor – Retail
tortugarumcayman · 💰 USD 45K–50K
You'll be redirected to tortugarumcayman's official application page on bamboohr.