MS Infrastructure Intern (6 months)
About this role
Key Responsibilities:
-
Support installation, configuration, and maintenance of Windows Server environments (2016/2019/2022) under senior guidance, including Active Directory, DNS, DHCP, and Group Policy
-
Monitor server performance, capacity, and availability; flag issues to senior team members for timely resolution
-
Support backup and disaster recovery processes, including periodic restore/DR testing
-
Assist in troubleshooting incidents related to server, storage, and application performance within SLA
-
Create, modify, disable, and unlock Active Directory user accounts, reset user passwords, and manage security groups.
-
Perform basic administration of Windows Servers.
-
Troubleshoot login, account, and server access issues.
-
Monitor server health, Windows services, CPU, memory, and disk utilization.
-
Review Event Viewer logs for basic troubleshooting.
-
Manage file shares and NTFS permissions.
-
Handle incidents, service requests, and change tasks using ServiceNow or a similar ITSM tool.
-
Escalate complex issues to the L2/L3 support team when required.
-
Maintain accurate ticket updates and follow standard operating procedures (SOPs).
-
Collaborate with Network, Security, and Application teams on cross-functional issues and projects
-
Work within shift schedules supporting 24/7 operational coverage as required
- Looking for 2026 graduates.
Required Skills & Qualifications:
-
Bachelor's degree in IT, Computer Science, or related field
-
0–1 year of experience in server administration or a related role (internships/academic projects welcome)
-
Basic understanding of Active Directory, Server Administration, DHCP, DNS, Group Policy, and file/print services
-
Basic networking concepts (IP, DNS, Ping, RDP)
-
Good troubleshooting and communication skills
-
Exposure to backup tools, or willingness to learn quickly
-
Familiarity with PowerShell scripting is a plus
-
Preferred: MCSA/MCSE, Azure Administrator certification, and exposure to cloud environments (Azure/AWS)
Frequently Asked Questions
Is the salary disclosed for the MS Infrastructure Intern (6 months) position at thinkahead?
Where is the MS Infrastructure Intern (6 months) position at thinkahead located?
Is the MS Infrastructure Intern (6 months) role at thinkahead full-time or part-time?
Which team or department does the MS Infrastructure Intern (6 months) at thinkahead belong to?
How do I apply for the MS Infrastructure Intern (6 months) position at thinkahead?
When was the MS Infrastructure Intern (6 months) job at thinkahead posted?
You'll be redirected to thinkahead's official application page on Lever.