MS/Patient Access Rep

tmh· TMHPP Neurology Specialists
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📍 Tallahassee, FL, USFULL TIME

About this role

WHO WE ARE & WHAT WE DO

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

  • Level II Trauma Center 
  • Primary Stroke Center 
  • Level III Neonatal Intensive Care 
  • Pediatric Intensive Care 
  • The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. 

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. 

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Job Responsibilities: Answering high volume incoming calls professionally;  booking, rescheduling or canceling patient appointments within the electronic health record (EHR/EMR) system. Transferring clinical or medical questions to the appropriate nursing or medical staff. Logging detailed notes for every patient interaction in the EHR system. Verifiying patient demographic information and insurance coverage. 

 

Requirements and Skills: 1-2 years of customer service, office or call center experience (healthcare background preferred) Proficiency with computers and medical software. Medical terminology knowledge helpful. 

Strong verbal , active listening and de-escalation skills with compassion, empathy and respect, while adhering to HIPAA and confidentiality rules.

Frequently Asked Questions

Is the salary disclosed for the MS/Patient Access Rep position at tmh?
The salary for this MS/Patient Access Rep role at tmh is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the MS/Patient Access Rep position at tmh located?
This MS/Patient Access Rep role at tmh is based in Tallahassee, FL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the MS/Patient Access Rep role at tmh full-time or part-time?
This is listed as a FULL TIME position. It is posted as a MS/Patient Access Rep role in the TMHPP Neurology Specialists department at tmh.
Which team or department does the MS/Patient Access Rep at tmh belong to?
This MS/Patient Access Rep position is part of the TMHPP Neurology Specialists department at tmh. See the full job description for more information about the team structure and responsibilities.
How do I apply for the MS/Patient Access Rep position at tmh?
Click the "Apply Now" button on this page. You will be redirected to tmh's official application portal hosted on icims where you can submit your application directly.
When was the MS/Patient Access Rep job at tmh posted?
This MS/Patient Access Rep position at tmh was posted on Aug 12, 2026. Apply as soon as possible — early applications are often reviewed first.
MS/Patient Access Rep
tmh
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You'll be redirected to tmh's official application page on icims.