MS - NOC Apprentice/Intern (6 months)

thinkahead· MS Client
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📍 Gurugram, HaryanaIntern

About this role

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
 
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
 
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
 
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

AHEAD's Managed Services team is seeking driven and analytically-minded freshers to join as Operation Center Apprentices. As part of our NOC, you will monitor client infrastructure, respond to alerts, and support the team in ensuring the availability and performance of IT systems across AHEAD's global client base — an excellent launchpad for a career in IT operations, cloud, or cybersecurity. 

What You Will Do:

    • Monitor client IT infrastructure — servers, networks, applications, and cloud environments 

    • Identify, acknowledge, and respond to alerts and events per defined runbooks and SOPs 

    • Log incidents, document observations, and escalate critical issues to senior engineers 

    • Perform routine health checks on systems, network devices, and services 

    • Assist in generating daily, weekly, and monthly operational reports for client environments 

    • Coordinate with internal teams and client stakeholders during incident resolution 

    • Support change management by validating pre and post-change system states 

    • Contribute to knowledge base articles and standard operating procedures 

    • Handle Inbound/Outbound Calls  

    • Looking for 2026 graduates.

What We Are Looking For:

    • Engineering Graduates in Computer Science, IT, Electronics, Telecom, or a related field 

    • Basic awareness of networking concepts — OSI model, TCP/IP, DNS, DHCP, and server fundamentals 

    • Analytical mindset with attention to detail; calm under pressure 

    • Willingness to work in a 24×7 rotational shift environment (including nights and weekends) 

    • Good verbal and written communication skills in English 

    • Interest in IT infrastructure, cloud technologies, or cybersecurity is a plus 

Why AHEAD:
 
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
 
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
 
India Employment Benefits include: 
Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
Paid time off and company holidays, along with additional leave benefits as per policy
Flexible work arrangements, supporting work-life balance
Learning and development opportunities to support continuous growth and upskilling
Employee wellness initiatives and programs focused on physical and mental well-being
Retirement and statutory benefits in line with India regulations
Inclusive and people-first culture, with a strong focus on collaboration and ownership
 

Frequently Asked Questions

Is the salary disclosed for the MS - NOC Apprentice/Intern (6 months) position at thinkahead?
The salary for this MS - NOC Apprentice/Intern (6 months) role at thinkahead is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the MS - NOC Apprentice/Intern (6 months) position at thinkahead located?
This MS - NOC Apprentice/Intern (6 months) role at thinkahead is based in Gurugram, Haryana. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the MS - NOC Apprentice/Intern (6 months) role at thinkahead full-time or part-time?
This is listed as a Intern position. It is posted as a MS - NOC Apprentice/Intern (6 months) role in the MS Client department at thinkahead.
Which team or department does the MS - NOC Apprentice/Intern (6 months) at thinkahead belong to?
This MS - NOC Apprentice/Intern (6 months) position is part of the MS Client department at thinkahead. See the full job description for more information about the team structure and responsibilities.
How do I apply for the MS - NOC Apprentice/Intern (6 months) position at thinkahead?
Click the "Apply Now" button on this page. You will be redirected to thinkahead's official application portal hosted on lever where you can submit your application directly.
When was the MS - NOC Apprentice/Intern (6 months) job at thinkahead posted?
This MS - NOC Apprentice/Intern (6 months) position at thinkahead was posted on Jul 20, 2026. Apply as soon as possible — early applications are often reviewed first.
MS - NOC Apprentice/Intern (6 months)
thinkahead
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