Learner - Cybersecurity
nttlimited
MS Engineer (L1) (Japanese and English Speaking - Bilingual)
nttlimited· NTT DATA Asia Pacific Pte. Ltd.
About this role
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
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Key roles and responsibilities:
Provide first-level support for hardware, software, and network-related issues to end users on various IT systems and applications.
Assist in the installation, configuration, and maintenance of end-user computing devices and software.
Troubleshoot and resolve technical problems with desktops, laptops, printers, mobile devices, and other peripherals.
Monitor and manage alerts for network and server performance, ensuring issues are resolved promptly.
Coordinate troubleshooting procedures with customers, system/network vendors, and network carriers.
Receive and execute Service/Change Requests as per NTT and/or customer defined rules and procedures.
Document and track all support requests and incidents in the NTT ticketing system.
Maintain up-to-date knowledge of NTT products, services, and IT infrastructure.
Recommend procedure modifications or improvements to streamline support processes.
Requirements:
Diploma, degree, or relevant qualification preferably IT/Computing OR
Equivalent work experience related to IT helpdesk/ customer service/ customer support
Open to consider fresh graduates and candidates without IT background
Languages requirement: bilingual Japanese & English (reading, writing & speaking)
Non-native: Advanced to fluent level in Japanese language (minimum JLPT N2)
Japanese native candidates: business English
Flexible to work in shift patterns as required by the company, which may include 12-hour shifts, and could encompass day, night, or customized working hours.
Excellent communication and interpersonal skills
Strong analytical and problem-solving abilities
Ability to work independently and as part of a team
Advantageous certifications/ experience
BJT (Business Japanese Proficiency Test)
Experience in helpdesk or Service Desk environment or customer service especially in Japanese
Proficiency in end user computing and a good understanding of computer systems, mobile devices, and other tech products
Familiarity with network and server monitoring tools and techniques
Relevant certifications (e.g., ITIL, CompTIA A+, Network+)
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Frequently Asked Questions
Is the salary disclosed for the MS Engineer (L1) (Japanese and English Speaking - Bilingual) position at nttlimited?
The salary for this MS Engineer (L1) (Japanese and English Speaking - Bilingual) role at nttlimited is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the MS Engineer (L1) (Japanese and English Speaking - Bilingual) position at nttlimited located?
This MS Engineer (L1) (Japanese and English Speaking - Bilingual) role at nttlimited is based in Cyberjaya, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the MS Engineer (L1) (Japanese and English Speaking - Bilingual) role at nttlimited full-time or part-time?
This is listed as a Full time position. It is posted as a MS Engineer (L1) (Japanese and English Speaking - Bilingual) role in the NTT DATA Asia Pacific Pte. Ltd. department at nttlimited.
Which team or department does the MS Engineer (L1) (Japanese and English Speaking - Bilingual) at nttlimited belong to?
This MS Engineer (L1) (Japanese and English Speaking - Bilingual) position is part of the NTT DATA Asia Pacific Pte. Ltd. department at nttlimited. See the full job description for more information about the team structure and responsibilities.
How do I apply for the MS Engineer (L1) (Japanese and English Speaking - Bilingual) position at nttlimited?
Click the "Apply Now" button on this page. You will be redirected to nttlimited's official application portal hosted on workday where you can submit your application directly.
When was the MS Engineer (L1) (Japanese and English Speaking - Bilingual) job at nttlimited posted?
This MS Engineer (L1) (Japanese and English Speaking - Bilingual) position at nttlimited was posted on Jul 22, 2026. Apply as soon as possible — early applications are often reviewed first.
MS Engineer (L1) (Japanese and English Speaking - Bilingual)
nttlimited
You'll be redirected to nttlimited's official application page on Workday.