MPG-OPERATIONS MANAGER II-NEUROSCIENCE INST

Overview

Collaborates with Director and physician leadership to maintain an environment that is patient centered as evidenced by availability of open access including but not limited to the following: same day appointments, future appointments made, referrals made within the group, adherence to test result reporting guidelines, positive patient comments and meeting/exceeding Press Ganey target scores.

Responsibilities

Principal Duties and Responsibilities (Essential Functions)

Qualifications

KNOWLEDGE, SKILLS AND ABILITIES

Must comply with:

• Federal and state laws and status.
• Practice policies and procedures.
• Accrediting and regulatory agency requirements.
• Quality and access requirements of third party payers with whom Methodist is contracted.
• Ability to be flexible as priorities/focus changes in practice operations.

EDUCATION, EXPERIENCE AND CERTIFICATIONS

• Bachelor’s degree in Healthcare/closely related field preferred.
• 3-5 years of experience in a large level practice preferred (Physicians, mid-levels providers: 7-20; staff FTEs: 15-49; annual visit volume 15,000-60,000; total net revenue - $4,000,000.00-$49,000,000.00).
• Other certifications and/or licensures may be considered as meeting any listed requirements, as long as they are closely related to the essential functions of the position and satisfy any regulatory requirements.

STANDARDS OF BEHAVIORMeets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCEDemonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.