Midtail Associate - Jumia (Full Time)

jumia· Commercial
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📍 Kenya

About this role

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

What you will be doing:

  • Incubation Strategy: Leading the "Incubation" phase for all newly acquired sellers ensuring they reach their first sales within their first 30 days on the platform.
  • Mass Management of Sellers: Overseeing the "Midtail" segment
  • Team Leadership: Managing a team of Incubation Associates and Midtail account managers, setting clear KPIs for seller activation and retention.
  • Growth Levers: Driving the adoption of Jumia growth tools (Sponsored Products, Jumia Express) specifically among smaller vendors to boost their visibility.
  • Performance Monitoring: Tracking "New Seller Success Rate" and "Churn Rate" using PowerBI and internal dashboards to identify bottlenecks in the seller journey.
  • Operational Excellence: Improving the self-service capabilities of the platform to reduce the need for manual intervention for Midtail sellers.

Kindly make your application by 31st August 2026

Interview stages 

  • HR meeting with the Talent Acquisition
  • Technical meeting with hiring manager
  • Final meeting with the functional manager

 

We Offer:

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African e-commerce sector
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
 
Please ensure to only apply for jobs with Jumia through our official website.
Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.

Frequently Asked Questions

Is the salary disclosed for the Midtail Associate - Jumia (Full Time) position at jumia?
The salary for this Midtail Associate - Jumia (Full Time) role at jumia is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Midtail Associate - Jumia (Full Time) position at jumia located?
This Midtail Associate - Jumia (Full Time) role at jumia is based in Kenya. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Midtail Associate - Jumia (Full Time) at jumia belong to?
This Midtail Associate - Jumia (Full Time) position is part of the Commercial department at jumia. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Midtail Associate - Jumia (Full Time) position at jumia?
Click the "Apply Now" button on this page. You will be redirected to jumia's official application portal hosted on greenhouse where you can submit your application directly.
When was the Midtail Associate - Jumia (Full Time) job at jumia posted?
This Midtail Associate - Jumia (Full Time) position at jumia was posted on Aug 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Midtail Associate - Jumia (Full Time)
jumia
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