Mid End Specialist

Apply Now ↗
📍 Carlsbad, California, United StatesFull time

About this role

This position is responsible for the effective collection of accounts ranging from 90-180 days. Utilizing extensive skip tracing techniques, the Collection Rep will make every effort to locate the customer in order to negotiate effective payment plans and or settlements. This position requires excellent customer service skills in all stages of the collection process.

Responsibilities

·         Maintains a work queue of 90-180 days delinquent accounts

·         Ensures all FDCPA, and CFDCPA 1788-1788.33 are adhered to at all times.

·         Achieves and maintains TEAM and Individual production STANDARDS and GOALS within the department.

·         Negotiates settlements and payment arrangements with Supervisor and or Management prior approval.

·         Prepares equity and asset analysis in order to qualify an account to be referred to the Small Claims Team for possible litigation.

·         Refers bankrupt loans to the legal department for further processing and analysis.

·         Responsible for maintaining a timely follow-up and current status of all accounts assigned in his/her work queue.

·         Solicits check by phone, and Credit Card payments in order to mitigate potential losses.

• 3 years of experience in collection of 90 to 180 delinquent loans and accounts.

• Analytical and problem-solving skills

• Ability to work in a fast-paced work environment type 40wpm

• Excellent communication skills

• Bilingual in Spanish (A Plus)

• A general understanding of legal issues and bankruptcy laws and regulations

• Ability to organize workload for effective collection efforts

Education

·         High School diploma or equivalent required. 

·         Accreditations in Customer Service, Fair Debit Collection or MS Office products preferred but not required.

Other Skills/Abilities

·         Knowledge of FDCPA and Fair Billing Act preferred

·         Being able to speak additional languages.

·         Skip Tracing skills and collection experience also a plus.

Health

Dental

Vision

401K

Paid Time off

Frequently Asked Questions

Is the salary disclosed for the Mid End Specialist position at Aladdin Bail Bonds?
The salary for this Mid End Specialist role at Aladdin Bail Bonds is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Mid End Specialist position at Aladdin Bail Bonds located?
This Mid End Specialist role at Aladdin Bail Bonds is based in Carlsbad, California, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Mid End Specialist role at Aladdin Bail Bonds full-time or part-time?
This is listed as a Full time position. It is posted as a Mid End Specialist role in the Triton department at Aladdin Bail Bonds.
Which team or department does the Mid End Specialist at Aladdin Bail Bonds belong to?
This Mid End Specialist position is part of the Triton department at Aladdin Bail Bonds. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Mid End Specialist position at Aladdin Bail Bonds?
Click the "Apply Now" button on this page. You will be redirected to Aladdin Bail Bonds's official application portal hosted on workable where you can submit your application directly.
When was the Mid End Specialist job at Aladdin Bail Bonds posted?
This Mid End Specialist position at Aladdin Bail Bonds was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Mid End Specialist
Aladdin Bail Bonds
Apply for this role ↗

You'll be redirected to Aladdin Bail Bonds's official application page on workable.