Merchant operations & support - Associate - Noida

paytmpaymentsΒ· Merchant Operations-Pre Live
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πŸ“ Noida, Uttar PradeshFull time Employment

About this role

About Paytm
Paytm is India’s leading mobile payments and financial services distribution company and a pioneer of the mobile QR payments revolution. Paytm builds technology that empowers small businesses with payments and commerce solutions.

About the Team
The Merchant Operations team manages critical backend processes related to merchant onboarding, documentation, banking coordination, and payment gateway activation. The team works closely with Business, Banking, and internal stakeholders to ensure smooth and timely merchant onboarding.

About the Role
We are looking for a detail-oriented professional to manage merchant documentation, coordinate with Business teams, and work with banking partners to facilitate PG code generation and merchant activation.

Key Responsibilities
Manage end-to-end merchant documentation and onboarding processes.
Coordinate with Business/Sales teams to collect and validate required documents.
Liaise with banks to procure required codes/details for PG code generation.
Coordinate with internal and external stakeholders for timely merchant activation.
Track pending documentation, bank codes, and onboarding cases to ensure closure within TAT.
Maintain trackers/MIS and ensure process accuracy and compliance.
Resolve operational queries and follow up on pending requirements.

Skills & Experience
Experience in merchant onboarding, KYC/documentation, banking coordination, or payment operations Banking Operations, Backend Operations, Merchant Operations, Payment Gateway Operations, or Fintech preferred.
Strong communication, coordination, follow-up, and stakeholder management skills.
Good knowledge of MS Excel and MIS.
Strong attention to detail and ability to manage multiple tasks.

Education
Graduation mandatory.

Frequently Asked Questions

Is the salary disclosed for the Merchant operations & support - Associate - Noida position at paytmpayments?
The salary for this Merchant operations & support - Associate - Noida role at paytmpayments is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Merchant operations & support - Associate - Noida position at paytmpayments located?
This Merchant operations & support - Associate - Noida role at paytmpayments is based in Noida, Uttar Pradesh. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Merchant operations & support - Associate - Noida role at paytmpayments full-time or part-time?
This is listed as a Full time Employment position. It is posted as a Merchant operations & support - Associate - Noida role in the Merchant Operations-Pre Live department at paytmpayments.
Which team or department does the Merchant operations & support - Associate - Noida at paytmpayments belong to?
This Merchant operations & support - Associate - Noida position is part of the Merchant Operations-Pre Live department at paytmpayments. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Merchant operations & support - Associate - Noida position at paytmpayments?
Click the "Apply Now" button on this page. You will be redirected to paytmpayments's official application portal hosted on lever where you can submit your application directly.
When was the Merchant operations & support - Associate - Noida job at paytmpayments posted?
This Merchant operations & support - Associate - Noida position at paytmpayments was posted on Sep 22, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Merchant operations & support - Associate - Noida
paytmpayments
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You'll be redirected to paytmpayments's official application page on Lever.