Service Technician II
cedarfair
Merchandise Team Lead
cedarfair· Merchandise/Retail
About this role
Overview
$17.56 /hour
As a Team Lead in Merchandise, you will oversee the daily operations of the merchandise department, ensuring a seamless and enjoyable shopping experience for guests. This role involves training and mentoring merchandise associates, managing inventory, and handling guest inquiries and concerns. Additionally, you will ensure that all merchandise areas are clean, organized, and compliant with safety standards, while also coordinating with other departments to maintain efficient operations.
Responsibilities
- Communicate daily staffing concerns to Area Leadership and Management
- Maintain positive, professional relationships with all team members, serving as an example
- Perform weekly inventory cycle counts for fast-selling items in Merchandise shops
- Assist guests with purchases and product inquiries, offering personalized recommendations
- Maintain visually appealing merchandise displays and ensure inventory levels are adequately stocked
- Provide quality guest service by offering information in person regarding products and services
- Clean and maintain displays, shelves, counters, stock areas, and tables
- Receive, retrieve, organize, and stock shelves, counters, tables, or display racks with products
- Monitor areas to detect theft and assist in protecting park assets
- Assist with inventory counts and maintain accurate records
- Keep work and guest areas clean, neat, and organize
- Perform other duties as assigned
Qualifications
- Energetic and outgoing personality
- Demonstrate self-sufficiency and the ability to work independently in single-staffed locations
- Proficiency in inventory management systems
- Strong organizational and communication skills
- Attention to detail and ability to multitask
- Ability to provide verbal direction and assistance to guests
- Knowledge of products to determine guests’ needs and desired merchandise
- Ability to provide quality guest service in person and via telephone
- Ability to monitor areas to detect theft and assist in protecting park assets
- Ability to keep work and guest areas clean and organized
- Ability to work as a team player with other team leads, associates, supervisors, and managers
- Availability to work flexible hours, including weekends and holidays
Frequently Asked Questions
Is the salary disclosed for the Merchandise Team Lead position at cedarfair?
The salary for this Merchandise Team Lead role at cedarfair is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Merchandise Team Lead position at cedarfair located?
This Merchandise Team Lead role at cedarfair is based in Buena Park, CA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Merchandise Team Lead role at cedarfair full-time or part-time?
This is listed as a PART TIME position. It is posted as a Merchandise Team Lead role in the Merchandise/Retail department at cedarfair.
Which team or department does the Merchandise Team Lead at cedarfair belong to?
This Merchandise Team Lead position is part of the Merchandise/Retail department at cedarfair. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Merchandise Team Lead position at cedarfair?
Click the "Apply Now" button on this page. You will be redirected to cedarfair's official application portal hosted on icims where you can submit your application directly.
When was the Merchandise Team Lead job at cedarfair posted?
This Merchandise Team Lead position at cedarfair was posted on Jul 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Merchandise Team Lead
cedarfair
You'll be redirected to cedarfair's official application page on icims.