Member Services Representative
trustmark
Member Services Representative
navitus· Customer Service/Support
About this role
Company
ArchimedesAbout Us
Archimedes - Transforming the Specialty Drug Benefit - Archimedes is the industry leader in specialty drug management solutions. Founded with the goal of transforming the PBM industry to provide the necessary ingredients for the sustainability of the prescription drug benefit – alignment, value and transparency – Archimedes achieves superior results for clients by eliminating tightly held PBM conflicts of interest including drug spread, rebate retention and pharmacy ownership and delivering the most rigorous clinical management at the lowest net cost. .____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities.________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.Pay Range
USD $0.00 - USD $0.00 /Hr.STAR Bonus % (At Risk Maximum)
0.00 - IneligibleWork Schedule Description (e.g. M-F 8am to 5pm)
M-F- Shifts range from 7:00 AM to 7 PM Hybrid- In Office 3 Days (New Hire Training-In Office)fice Only)Overview
Archimedes is a rapidly growing leader in the specialty drug benefit management space. We are looking for a Member Services Representative to work in our Brentwood, TN office. This position is responsible for delivering excellent service to members utilizing processes and technology within a call center. If you are reliable with strong problem-solving and customer service skills, we would love to hear from you
Responsibilities
- Ensures all customers receive an excellent level of customer service.
- Handling front-line inbound and outbound member calls, with the ability to quickly gain a deep understanding of Archimedes' services and customer needs
- Follows established procedures, processes, and standards for production, productivity, quality, and customer service.
- Meets performance targets for speed, efficiency, and quality
Qualifications
- Minimum of 2 years of experience delivering excellent service in a ehalthcare or pharmaceutical environment (excluding home healthcare)
- 1 year of Call Center experience
Location : Address
5250 Virginia Way Ste 300Location : City
BrentwoodLocation : State/Province
TNLocation : Postal Code
37027Location : Country
USFrequently Asked Questions
Is the salary disclosed for the Member Services Representative position at navitus?
The salary for this Member Services Representative role at navitus is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Member Services Representative position at navitus located?
This Member Services Representative role at navitus is based in Brentwood, TN, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Member Services Representative role at navitus full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Member Services Representative role in the Customer Service/Support department at navitus.
Which team or department does the Member Services Representative at navitus belong to?
This Member Services Representative position is part of the Customer Service/Support department at navitus. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Member Services Representative position at navitus?
Click the "Apply Now" button on this page. You will be redirected to navitus's official application portal hosted on icims where you can submit your application directly.
When was the Member Services Representative job at navitus posted?
This Member Services Representative position at navitus was posted on Aug 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Member Services Representative
navitus
You'll be redirected to navitus's official application page on icims.