Software Engineer, Systems & Platform Applied AI

mercor· Engineering
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📍 San FranciscoFullTime💰 USD 220K–500K

About this role

About Mercor

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

 

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

About the Role

The Applied AI org builds the systems that turn human expertise into training data for frontier models, task pipelines, expert workflows, evaluation infrastructure, and the services that tie them together. We have synthetic pipelines and modular quality control systems that run in unison to generate highest quality tasks and at scale. All of it runs on backend systems that have to stay correct, fast, and observable while the volume behind them grows every month.

As a Software Engineer on Backend Systems, you'll own services in that stack: designing the data models, building the APIs, services, data pipelines that move work through the platform. This is a build role. You'll take a problem that's roughly scoped, make the design calls, ship it to production, and own it afterward.

We're hiring for depth in backend fundamentals rather than any particular domain. If you've built and operated real services, handled the schema migration that couldn't take downtime, found the query that fell over at 10x traffic, designed the retry logic that made a flaky dependency invisible to users, or build a system that recover when things break that's the experience that matters here. You'll work with a talent dense group of engineers who will review your designs and push your thinking, and you'll be expected to grow into owning larger surfaces quickly.

What you will Do

  • Design, build, and operate backend services in the Applied AI stack including APIs, data models, background jobs, and the pipelines that connect them.

  • Own features end to end: scope the problem, write the design, ship the code, instrument it, and keep it healthy in production.

  • Build and tune high-throughput data and job pipelines: queuing, batching, idempotency, retries, and backpressure.

  • Make the system fast and reliable by adding failure recovery in pipelines, profile hot spots, Agent token and cost attribution, caching issues, and set latency, error, cost budgets you actually hold to.

  • Instrument what you ship: observability, metrics, logging, tracing, and alerts that proactively catch problems.

  • Work on modern cutting edge tools, libraries and frameworks.

  • Manage and launch 10s of 1000s of containers, sandbox environments, manage resource allocation and system health.

  • Manage infrastructure as code using Terraform.

  • Participate in on-call for the systems you own, debug production incidents, and write up what you learn in RCCA.

  • Write clear design docs and give useful code review, we make technical decisions in writing and expect everyone to take part.

  • Work directly with product, operations, and research partners to turn ambiguous requirements into systems that ship.


What we are Looking For

  • 2–5 years of professional backend engineering experience building and operating production systems.

  • Strong fundamentals in backend engineering: data structures, algorithms, concurrency, and writing code that's clear enough for the next person to change.

  • Hands-on experience with API design - REST, gRPC, or GraphQL, and an understanding of versioning, contracts, and backward compatibility.

  • Solid database skills: relational data modeling, indexing, query performance, transactions and isolation, and safe migrations. Familiarity with at least one NoSQL or key-value store and when it's the right choice.

  • Practical experience with distributed systems basics: queues and event streams, caching, idempotency, rate limiting, and designing for partial failure.

  • Experience with Data Orchestration and workflow management systems like Airflow, Temporal, Dagster.

  • Be able to roll your sleeves up and dig deeper into the lower level infrastructure issues container, permissions, logs, traces and find the needle in the haystack.

  • Experience running services in production: containers, CI/CD, monitoring and alerting, and debugging issues under real traffic.

  • Comfort with ambiguity you can take a loosely defined problem, ask the right questions, and come back with a plan.

  • Genuine excitement for agentic development and new technology, fluency with modern AI dev tools (e.g. Claude Code, Cursor, Copilot), and a real passion for writing good code.

  • Clear written and verbal communication. High ownership, pragmatism, and a bias toward shipping.


Nice to Have

  • Experience building or integrating with LLM-backed services in production (evaluation, orchestration, or serving).

  • Familiarity with AI infrastructure providers like Modal, Fireworks, Baseten, Temporal

Benefits

  • Bi-annual performance bonus structure

  • Generous equity grant vested over 4 years

  • Up to $15k Relocation bonus

  • $10K housing bonus (if you live within 0.5 miles of our office)

  • $1.5K monthly stipend for meals

  • Free Equinox membership

  • $200 monthly laundry reimbursement

  • $200 monthly personal wellness reimbursement

  • Health, Dental, Vision insurance

Frequently Asked Questions

What is the salary for the Software Engineer, Systems & Platform Applied AI role at mercor?
The listed salary for this Software Engineer, Systems & Platform Applied AI position at mercor is USD 220K–500K. This is an FullTime role.
Where is the Software Engineer, Systems & Platform Applied AI position at mercor located?
This Software Engineer, Systems & Platform Applied AI role at mercor is based in San Francisco. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Software Engineer, Systems & Platform Applied AI role at mercor full-time or part-time?
This is listed as a FullTime position. It is posted as a Software Engineer, Systems & Platform Applied AI role in the Engineering department at mercor.
Which team or department does the Software Engineer, Systems & Platform Applied AI at mercor belong to?
This Software Engineer, Systems & Platform Applied AI position is part of the Engineering department at mercor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Software Engineer, Systems & Platform Applied AI position at mercor?
Click the "Apply Now" button on this page. You will be redirected to mercor's official application portal hosted on ashby where you can submit your application directly.
When was the Software Engineer, Systems & Platform Applied AI job at mercor posted?
This Software Engineer, Systems & Platform Applied AI position at mercor was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Software Engineer, Systems & Platform Applied AI
mercor · 💰 USD 220K–500K
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You'll be redirected to mercor's official application page on Ashby ATS.