Call Routing Coordinator
defymedical
Medical Quality Assurance Specialist
defymedical· Quality Control
About this role
Must be a Florida resident to apply
Who Are We?
Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. Quickly growing in our field with specialized and individualized preventative and restorative therapies. We are committed to improving the lives of our patients while maintaining the highest level of care through the process.
What Are We Looking For?
Defy is looking for a Quality Control Specialist to add to our growing team. The Quality Control Specialist plays a pivotal role in the patient care plan. Through patience, integrity, and attention to detail a Quality Control Specialist will ensure every Defy Medical patient receives accurate and high-quality care.
A Quality Control Specialist at Defy is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and teamwork are pillars for a Quality Control Specialist. Analytics and attention to detail are the key traits to be successful in this role.
Responsibilities
- Reviewing prescriptions to ensure accuracy
- Sending prescriptions to the pharmacy to be processed
- Reviewing EHR to ensure all necessary information is recorded
- Reviewing lab order to ensure all lab orders are completed and recorded
- Effective daily communication with contracted pharmacies
- Swift and effective communication to correct any mistakes
- Schedule Audits
- Prescription Audits
- Handle medication recalls appropriately
- Ensuring payments are handled properly
- Handling a high volume of charts
Qualifications
- 2 + years' experience in healthcare setting preferred
- Electronic Health Record experience required
- Electronic Medical Record experience required
- Computer processing experience required
- Effective communication
- Effective resolution skills
- Experience with Medicine/ Pharmacology
Shifts Available
- Monday, Tuesday, Wednesday, Thursday 8:30am-5:30pm And Saturday 9:00am-1:00pm.
Salary: $19.00 per hour (not negotiable)
Benefits
- PTO
- Paid Holidays
- Medical
- Dental
- Health insurance
- Employee Discount on services
*Benefits are subject to change at any time
Frequently Asked Questions
What is the salary for the Medical Quality Assurance Specialist role at defymedical?
The listed salary for this Medical Quality Assurance Specialist position at defymedical is USD 19+. This is a remote Full Time role.
Is the Medical Quality Assurance Specialist job at defymedical remote?
Yes, this Medical Quality Assurance Specialist position at defymedical is remote, with team members based in Remote, Tampa, Florida, United States. You can work from home or anywhere in the supported regions.
Is the Medical Quality Assurance Specialist role at defymedical full-time or part-time?
This is listed as a Full Time position. It is posted as a Medical Quality Assurance Specialist role in the Quality Control department at defymedical.
Which team or department does the Medical Quality Assurance Specialist at defymedical belong to?
This Medical Quality Assurance Specialist position is part of the Quality Control department at defymedical. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Medical Quality Assurance Specialist position at defymedical?
Click the "Apply Now" button on this page. You will be redirected to defymedical's official application portal hosted on bamboohr where you can submit your application directly.
When was the Medical Quality Assurance Specialist job at defymedical posted?
This Medical Quality Assurance Specialist position at defymedical was posted on Aug 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Medical Quality Assurance Specialist
defymedical · 💰 USD 19+
You'll be redirected to defymedical's official application page on bamboohr.