Medical Billing and Collections Specialist
About this role
About us
Clear Behavioral Health is dedicated to supporting individuals facing mental health and substance use challenges through compassionate, holistic, and evidence-based care. We provide a full continuum of services, including detox, dual diagnosis treatment, residential and outpatient programs, and specialized mental health services, all delivered by a multidisciplinary team of experienced clinicians and support professionals. Our person-centered approach focuses on treating the whole individual, while empowering clients with the tools, structure, and support needed to achieve long-term recovery and lasting stability
Duties and Responsibilities:
- Responsible for collecting, posting, and managing account payments for patient
- Answering questions from patients, clerical staff and insurance companies,
- Compiling and tracking outstanding balances owed to our providers
- Answering patient questions regarding their healthcare plans
- Review, research and resolve unpaid claims while working in an A/R module or reviewing aging reports
- Attend and participate in staff meetings as required.
- Accurately document all billing activities.
Minimum Qualifications:
- High school diploma or equivalent
- Minimum of 2 years of experience in medical coding or billing.
- Experience with billing, insurance collecting, patient collections with commercial health insurance payors.
Knowledge, Skills, and Abilities:
- Comprehensive understanding of medical terminology and procedures.
- Organized with the ability to prioritize work and exercise independent judgment.
- Demonstrated time management skills.
- Attention to detail and a high level of accuracy, especially when dealing with a large volume of claims.
- Adept in reading and understanding insurance documentation.
- Exceptional communication skills, both written and verbal.
- Ability to thrive both independently and within a team.
- Familiar with electronic health record (EHR) systems.
Benefits:
- Medical, dental, and vision insurance
- Life and disability coverage
- 401k and 401k matching
- Paid sick, time off, and holidays
- Employee Assistance Program
- Professional development opportunities
- Other company - sponsored wellness or support programs
Pay:
- $25-$27 per hour.
Schedule:
- The schedule is Monday through Friday fully on-site in Torrance.
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