Markets Operations Transformation PMO

Role Purpose
The Project Management Officer (PMO) will play a critical controlling role within the Markets Operations Transformation organisation, supporting delivery rigour, governance, planning, reporting and assurance across the portfolio.

They will support both the Markets Operations AI Transformation Programme (MOAT) and the wider Markets Operations Transformation agenda. The PMO will act as a central point of control, transparency and coordination across Markets, ensuring that plans, achievements, resources, financials and executive reporting are accurately maintained. The role will support senior governance forums, and ensure that Markets Operations Transformation can evidence progress, manage delivery risk and maintain clear line of sight across all transformation activity.

Key Responsibilities

PMO Governance & Control

• Operate as PMO across the Markets Operations Transformation portfolio, ensuring agreed project management standards, governance and reporting controls.
• Maintain a consolidated view of portfolio delivery, including scope, achievements, RAID, decisions, benefits and financials.

Planning, Tracking & Delivery Assurance

• Own and maintain coordinated delivery plans, ensuring clarity of milestones, owners, dependencies and timelines.
• Maintain accurate plans in Clarity where required, supporting project code setup, time booking, financial tracking, resource plans and forecast updates.
• Hold workstream and project leads accountable for timely updates against plan.

Investment Planning, Financial Control & Portfolio Management

• Support the investment planning process, ensuring that business line, BCO and cross-Markets asks are consolidated, reviewed and consolidated.
• Maintain line of sight across CapEx, change OpEx, carry-over projects, operational efficiency asks, resilience items, business demand, regulatory initiatives and other Operations-led transformation demand.

Controls, Issues, Risks & Dependencies

• Maintain a RAID view across Markets Opewrations Transformation.
• Ensure delivery status, risk posture and executive reporting are aligned and factually consistent.
• Support issue resolution by identifying owners, required decisions, and target closure dates.

Reporting & Executive Communications

• Produce clear, concise reporting for senior forums, including ExCo-level materials where required.
• Provide concise summary updates that highlight progress, blockers, decisions required and forward outlook.

Portfolio Hygiene, Knowledge Management & Ways of Working

• Maintain structured repositories for portfolio materials, including workstream plans, governance packs, minutes, action logs, investment planning artefacts, RAID logs and reporting packs.
• Help embed an outcome-focused PMO culture across the organisation.

Skills & Experience

Essential

• Experience in a PMO role, within an enterprise environment.
• Strong understanding of portfolio governance, delivery planning, RAID management, action tracking, milestone control and executive reporting.
• Hands-on experience using Clarity or similar project / portfolio management tools for planning, tracking, resource management and financial control.
• Experience supporting governance forums, including agenda management, pack production, minutes, decisions and action tracking.

Desirable

• Experience in financial services, Markets, Operations, COO, risk, controls, technology or regulatory environments.
• Experience supporting automation, operational excellence, process improvement or operating model transformation programmes.
• Experience supporting investment planning, business case development, portfolio prioritisation or funding submissions.
• Experience working across multiple business lines, legal entities, geographies or functional teams.

Personal Attributes

• Highly organised, structured and methodical.
• Proactive, outcome-focused and resilient.
• Confident, credible and comfortable working with senior team members.
• Strong attention to detail.
• Clear communicator who can turn complexity into concise, actionable reporting.
• Commercially aware, with a strong focus on value, benefits, delivery outcomes and measurable impact.
• Able to build trust quickly and become a “single source of truth” for portfolio status, risks and actions.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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