Marketing Manager

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Marketing Manager, you’re not just supporting department initiatives and office management – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Role Activity

• Support the Marketing Director in the planning and delivery of the overall marketing strategy, ensuring campaigns align with commercial priorities and brand positioning
• Lead the planning and implementation of marketing activity across digital, social, email and on-property channels
• Planning and executing videoshoots and photoshoots with external photographers and videographers
• Influencer management
• Be the brand guardian of both hotel and restaurant and bar brands
• Manage and mentor a team of two marketing team members, providing guidance on campaign delivery, creative output and project prioritisation
• Oversee the marketing calendar to ensure campaigns and content are delivered on time and aligned with key business initiatives
• Support with the design and development of creative materials for internal and external communications using Adobe platforms
• Copywriting across multiple marketing channels including campaign messaging, email marketing and digital content
• Lead email marketing activity for food and drinks venues, ensuring campaigns drive engagement and bookings
• Support the development and execution of the social media strategy, including content creation and video editing
• Own and manage the social media calendar and oversee any paid social campaigns, monitoring performance and optimising where required
• Provide project management support across marketing initiatives, including creation and monitoring of project plans, preparation of presentation decks and other supporting documentation
• Work with PR, design and creative agencies to support larger campaigns and ensure delivery is aligned with brand standards where relevant
• Manage and track marketing budgets, ensuring campaigns are delivered effectively within agreed spend
• Ensure brand website pages and third party listings are accurate and kept up to date
• Work closely with the sales team to support proactive lead generation initiatives and marketing activity that drives new business
• Support cross department marketing initiatives including food and drink launches, events and seasonal campaigns

What Are We Looking For

• 3–5 years marketing experience
• Previous experience managing or mentoring team members
• Strong communication skills and the confidence to work with senior stakeholders, agencies and internal teams
• A passion for marketing with experience contributing to a wide range of projects and campaigns
• A flexible and adaptable working style with the ability to learn quickly, multitask and respond to changing priorities
• Creative thinking with the ability to generate ideas and bring campaigns to life
• A proactive self starter who enjoys using initiative and taking ownership of projects
• Strong knowledge of social media platforms and a passion for content creation
• Experience planning and executing social media campaigns
• A hands on, roll up your sleeves attitude
• Experience using Adobe InDesign, Photoshop and Premiere Pro
• Ability to work in a fast paced environment and manage several projects concurrently
• Strong project management and organisational skills
• Experience managing marketing budgets or campaign spend
• Ability to work effectively with a broad range of internal stakeholders and external agencies

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.