Market Research Analyst

zafinlabsamericasinc· Office of the CEO; Marketing
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📍 India - Trivandrum/Chennai

About this role

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.

Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.

Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.

Analyst - Market Intelligence Team 

Location: Chennai/Trivandrum India 
Experience: 1-3 years' experience in Consulting/Financial Services/Equity Research/ Product Marketing 

Department: Market Intelligence, Global Business Services 

About Zafin:  
Zafin is a global leader in SaaS cloud-native products for financial services, helping banks deliver personalized, profitable client experiences at scale. We are seeking a Research Analyst to join our Market Intelligence team in Trivandrum/Chennai, India. This role is ideal for a highly analytical professional with experience in quantitative and qualitative research and analysis, particularly within the consulting/financial services industry. 

Key Responsibilities: 

Market Research & Analysis: 

  • Market Research & Analysis: Conduct detailed market research using primary and secondary sources and provide analysis to support strategic decision-making and launch of new products across various geographies 

Data Analysis & Validation: 

  • Analyse and validate data for key global product offerings/platform, working closely with Product and AI/Analytics teams across regions. Identify variances and apply relevant data guidelines to ensure consistency and quality of data 
  • Identify discrepancies and variances in captured data values. 
  • Apply data guidelines to filter relevant data changes and ensure consistency across datasets. 
  • Utilise web scraping tools to capture and review relevant and available public data 
  • Conduct regular data audits to ensure ongoing accuracy and relevance of data. 

Technical Skills: 

  • Understanding of Emerging Technology and Industry 4.0  
  • Banking Industry Knowledge: A good understanding of the banking industry and basic knowledge of banking products will be a plus. 
  • SQL Proficiency: Experience with SQL querying for data analysis. 
  • Excel & PowerPoint: Strong proficiency in Excel (Lookups, Pivot, etc) and PowerPoint for data analysis and presentation. 
  • AI Tools: Ability to work with AI tools to enhance data analysis and workflow efficiency 

Soft Skills: 

  • Attention to Detail: Meticulous attention to detail with a strong commitment to data accuracy. 
  • Data Management: Ability to manage and analyse large datasets effectively. 
  • Process-Oriented: A process-oriented mindset with a focus on optimizing workflows and improving operational efficiency. 
  • Problem-Solving: Strong problem-solving skills, with the ability to work independently and collaboratively within a team. 
  • Communication: Excellent oral and written communication skills 

Qualifications: 

  • Education: Bachelors/master's in finance/economics/business/ engineering, or a related field (BA/B.Sc/B.Tech). An MBA from a premier university is a plus. 
  • Experience: 1-3 years of experience as an analyst, preferably within a Big Four/Strategy Consulting/Market Research firm. Experience in the banking or financial services industry is an advantage. 

Why Join Zafin? 

  • Opportunity to work in a dynamic and fast-paced environment with a global team. 
  • Exposure to cutting-edge technologies and the latest market trends. 
  • Competitive salary and benefits package. 

What’s in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

Frequently Asked Questions

Is the salary disclosed for the Market Research Analyst position at zafinlabsamericasinc?
The salary for this Market Research Analyst role at zafinlabsamericasinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Market Research Analyst position at zafinlabsamericasinc located?
This Market Research Analyst role at zafinlabsamericasinc is based in India - Trivandrum/Chennai. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Market Research Analyst at zafinlabsamericasinc belong to?
This Market Research Analyst position is part of the Office of the CEO; Marketing department at zafinlabsamericasinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Market Research Analyst position at zafinlabsamericasinc?
Click the "Apply Now" button on this page. You will be redirected to zafinlabsamericasinc's official application portal hosted on greenhouse where you can submit your application directly.
When was the Market Research Analyst job at zafinlabsamericasinc posted?
This Market Research Analyst position at zafinlabsamericasinc was posted on Aug 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Market Research Analyst
zafinlabsamericasinc
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