Marine Operations Manager
About this role
Job Location:
Banana Island Resort Doha By AnantaraOverview
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
To provide operational leadership with a goal of achieving 100% customer satisfaction while ensuring consistency operating standards.
KEY DUTIES AND RESPONSIBILITIES
· Managing the Marine operation & fleet of 50 seated Catamaran’s, Patrol boats and Pontoon boat.
· Providing training to Boat Skippers, Crews and Marine Hostess
· Rostering, leave management and performance record of Boat captains, Crews & Marine Hostesses
· Inspecting the seaworthiness of all vessels
· Ensuring navigation/communication equipment are in operational condition
· Implementing & monitoring proper grooming and hygiene standards for Skippers, Boat Crew & Marine Hostesses as per company standard
· Making inventory and replenishment of all consumable items
· Keeping records of boat equipment and tools
· Tracking and monitoring all vessels
· Keeping records of all boat maintenance (mechanical, electrical, navigation and electronic equipment’s)
· Ensuring boat schedules are carried out as per Company’s standard
· Ensuring all vessels are cleaned and maintained as per set standards without fail at all times
· Main contact for entire boat operations
· Ensuring all boat assets are mechanically safe and clean
· Conducting safety drills and rescue, including sea trials
· Assessing and making decisions during bad weather condition
· Carrying out minor boat repairs
· Liaises with local authorities and coordinating with third party companies regarding repair and maintenance of all vessels such as:
- Antifouling
- Hull cleaning
- Dry docking
- Proper disposal of backwater and grey water
- Boat engine and generators periodic maintenance
- Air-conditioning equipment
- Safety equipment
- Distress kits
- Boat retrieval and rescue
- Coordinating with the coastguard and port authorities
- Coordinating with the engine/boat supplier
Qualifications
- 7-10 years Solid marina/marine background.
- Mandatory sailing experience as for luxury yacht or Cruise line
- Effective navigation experience
- Completion of International Maritime Organization (IMO) certifications is a mandatory requirement.
- Has a valid license of the following:
- Boat driving
- Diving
- Any other marine/marina certification (CMM & AMMC/IMM)
- Familiar with the navigation charts in Middle east specially in Qatar and borders
- Familiar with navigation routes to other marinas in Qatar
- Well versed in Maritime rules and regulation
- Customer/guest service oriented
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