Mansion Upkeep Ambassador
accorhotel
Mansion Upkeep Ambassador
About this role
Company Description
Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
Job Description
- Cleans and maintains areas of responsibility according to set standards and procedures.
- Replenish guest supplies.
- Organize and clean equipment’s for daily tasks, such a personal equipment & chemicals.
- Collect daily allocations of rooms and keys. Ensure worksheet is kept up to date throughout shift, and keys are signed out& in and kept securely.
- Communicate all necessary information such a, sick guest, pet in-house and others.
- Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other Talent, Talent Coach or office coordinator.
- Ensure guests requests are promptly and courteously met
- Report damage or malfunction in hotel rooms/areas to Supervisor
- Maintain equipment in a proper state of cleanliness and repair
- Maintain a section room report as well as a daily productivity report
- Attend daily briefings with supervisor and takes on daily assigned tasks
- Reports lost and found articles to the security office immediately
- Handle guest complaints, reporting them to Supervisor immediately
- Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
- Record room status in allocated section accurately
- Comply with hotel’s health, safety and hygiene policy
- Adhere to personnel grooming and hygiene standards
- Attend meetings and training sessions as required
- Carries out additional duties assigned by his/her Supervisors.
- Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
- Fully understands the difference in guest levels (VIPs) and Room Categories
- Ensure all OH&S legislation, policies and procedures are adhered to
- Be familiar with property safety, first aid and fire and emergency procedures
- Log security incidents and accidents in accordance with hotel requirements
Qualifications
Minimum 1 year of experience preferably in luxury hotel
Post-Secondary Education or relevant qualifications in Hotel Management
Additional Information
- Oral and written fluency in English
Frequently Asked Questions
Is the salary disclosed for the Mansion Upkeep Ambassador position at accorhotel?
The salary for this Mansion Upkeep Ambassador role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Mansion Upkeep Ambassador position at accorhotel located?
This Mansion Upkeep Ambassador role at accorhotel is based in Jaipur, RJ, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Mansion Upkeep Ambassador role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Mansion Upkeep Ambassador role at accorhotel.
How do I apply for the Mansion Upkeep Ambassador position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Mansion Upkeep Ambassador job at accorhotel posted?
This Mansion Upkeep Ambassador position at accorhotel was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Mansion Upkeep Ambassador
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.