Manager, Wholesale Operations

supergoop· Operations
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📍 San Antonio

About this role

Who we are:

Hi, we’re Supergoop! Since 2005, we’ve been changing the way the world thinks about sunscreen. Today, we’re as committed as ever to creating feel-good sunscreen that you’ll really want to wear. Because protecting your skin’s health is what we’re all about. Every. Single. Day.™

 

Who you are: 

Supergoop! is seeking a highly motivated and detail-oriented Wholesale Operations Manager to join our team. In this role, you will own the end-to-end execution of wholesale order fulfillment with a particular focus on our largest retail partners - Target and Ulta Beauty. You will serve as the operational backbone for these accounts, managing everything from warehouse scheduling and order flow to partner communication and process improvement. You will report directly to the VP, Operations.

Role & Responsibilities

  • Serve as the primary operations point of contact for Supergoop's Target and Ulta Beauty account managers, managing order execution, compliance requirements, and retailer-specific workflows.
  • Partner with the Sales and Finance-owned demand planning teams to translate forecasts into actionable fulfillment plans.
  • Translate demand signals into warehouse scheduling, ensuring capacity is allocated appropriately across retail account windows and promotional events.
  • Oversee the full wholesale fulfillment cycle, from order receipt and prioritization through pick, pack, and shipment.
  • Review wholesale orders against available inventory and provide timely, accurate guidance on fulfillment timelines and any adjustments needed.
  • Coordinate with 3PL and warehouse partners on inbound scheduling, outbound prioritization, and labor planning to meet retailer compliance windows.
  • Maintain clear and proactive communication with wholesale partners on order status, shipment details, and any exceptions.
  • Monitor and flag inventory risk — stockouts, shorts, aged inventory — and partner with Purchasing and Inventory Control on resolution.
  • Identify and drive process improvements that increase efficiency, accuracy, and compliance across the wholesale fulfillment operation.
  • Use data and operational tools - including AI-powered platforms such as Claude, Parabola, and others - to automate workflows, analyze fulfillment performance, and surface insights that 

Qualifications/Experience

  • Minimum 3–5 years of experience in wholesale operations, retail fulfillment, or a distribution environment
  • Direct experience managing major retail accounts such as Target, Ulta Beauty, Sephora, or similar — familiarity with their compliance and routing requirements strongly preferred
  • Strong understanding of warehouse operations, inventory management, and order management systems
  • Comfortable working with EDI, WMS, and ERP platforms (NetSuite experience a plus)
  • Demonstrated ability to use technology to improve operational workflows; experience with AI tools such as Claude, Parabola, or similar platforms is a plus
  • Excellent analytical and problem-solving skills with the ability to act quickly on data
  • Strong communicator — able to manage retailer relationships, internal cross-functional partners, and 3PL contacts simultaneously
  • Highly organized, self-directed, and able to manage multiple priorities.
Supergoop! shines bright for you and offers US based full-time employees:
  • Comprehensive Health Benefits
  • Generous Paid Time Off Policy
  • 401k with Company Match
  • Product Discounts
  • Employee Referral Program
  • Company and Team Off-Sites

EEO Statement:

Supergoop! is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Health and Safety Statement:

The health and safety of you and the Supergoop! Team is important to us. Covid-19 vaccination will be required to work in our office.

Frequently Asked Questions

Is the salary disclosed for the Manager, Wholesale Operations position at supergoop?
The salary for this Manager, Wholesale Operations role at supergoop is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager, Wholesale Operations position at supergoop located?
This Manager, Wholesale Operations role at supergoop is based in San Antonio. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Manager, Wholesale Operations at supergoop belong to?
This Manager, Wholesale Operations position is part of the Operations department at supergoop. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager, Wholesale Operations position at supergoop?
Click the "Apply Now" button on this page. You will be redirected to supergoop's official application portal hosted on greenhouse where you can submit your application directly.
When was the Manager, Wholesale Operations job at supergoop posted?
This Manager, Wholesale Operations position at supergoop was posted on Jul 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager, Wholesale Operations
supergoop
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