Manager, Systems Reliability Engineering (MGMT)

levistraussandco
Apply Now ↗
📍 GCC Office – ITC Green Center, Bengaluru, Karnataka, IndiaFull time

About this role

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.


Introduction

As part of the Distribution & Logistics IT team, you will lead a team responsible for the reliability and operational performance of the technology platforms that support global warehouse, transportation, labor, workforce, integration, and reporting operations. You will partner with engineering, operations, vendors, and business leaders to drive service excellence, strengthen operational discipline, and continuously improve the stability and scalability of critical supply chain systems.


About the Job

  • Lead, coach, and develop a team of reliability engineers and support professionals responsible for business-critical Distribution & Logistics platforms.
  • Own service performance, operational KPIs, SLA achievement, incident response effectiveness, and continuous improvement initiatives across assigned systems or regions.
  • Drive disciplined execution of incident, problem, change, release, knowledge, and service transition management processes.
  • Partner with operations, engineering, cybersecurity, infrastructure teams, vendors, and third-party logistics providers to ensure reliable and efficient business operations.
  • Use operational metrics, service trends, and AI-enabled insights to reduce incident recurrence, improve support effectiveness, and strengthen production readiness.

About You

  • 7+ years of experience in technology operations, application reliability, service management, enterprise application support, or supply chain technology environments.
  • Experience leading teams and managing operational outcomes, including service performance, vendor relationships, and support delivery for business-critical systems.
  • Strong knowledge of incident, problem, change, release, and knowledge management practices within a complex technology environment.
  • Experience using operational metrics, dashboards, service reviews, and trend analysis to improve reliability, efficiency, and customer outcomes.
  • Experience managing teams or support models for Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Warehouse Control Systems (WCS), Labor Management Systems (LMS), Workforce Management Systems (WFM), middleware, SAP integrations, reporting, or observability platforms.
  • Experience with Manhattan, Centiro, MuleSoft, Talend, SAP, ServiceNow, Microsoft Power BI, Tableau, SQL Server, Oracle, Snowflake, Microsoft Azure, warehouse automation, or high-volume global distribution center operations.
  • Experience with peak-season readiness, major incident governance, operational command centers, disaster recovery, business continuity, vendor governance, third-party logistics (3PL) transitions, or global support operating models.
  • Experience supporting warehouse, transportation, logistics, or enterprise platforms, with the ability to balance business priorities, operational risk, and service quality.

LOCATION

Bengaluru, India

FULL TIME/PART TIME

Full time

Current LS&Co Employees, apply via your Workday account.

Frequently Asked Questions

Is the salary disclosed for the Manager, Systems Reliability Engineering (MGMT) position at levistraussandco?
The salary for this Manager, Systems Reliability Engineering (MGMT) role at levistraussandco is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager, Systems Reliability Engineering (MGMT) position at levistraussandco located?
This Manager, Systems Reliability Engineering (MGMT) role at levistraussandco is based in GCC Office – ITC Green Center, Bengaluru, Karnataka, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager, Systems Reliability Engineering (MGMT) role at levistraussandco full-time or part-time?
This is listed as a Full time position. It is posted as a Manager, Systems Reliability Engineering (MGMT) role at levistraussandco.
How do I apply for the Manager, Systems Reliability Engineering (MGMT) position at levistraussandco?
Click the "Apply Now" button on this page. You will be redirected to levistraussandco's official application portal hosted on workday where you can submit your application directly.
When was the Manager, Systems Reliability Engineering (MGMT) job at levistraussandco posted?
This Manager, Systems Reliability Engineering (MGMT) position at levistraussandco was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager, Systems Reliability Engineering (MGMT)
levistraussandco
Apply for this role ↗

You'll be redirected to levistraussandco's official application page on Workday.