Manager Systems Excellence & Operations Controls Europe
jci· CHS Johnson Controls Sys&Serv GmbH
About this role
What You Will Do
- Own and drive Operational Excellence for the EMEA Systems (Controls) business, defining and deploying standards, capabilities, and best practices that support business growth and market needs.
- Partner with Regional and Country Systems Leaders to enhance end-to-end operations, delivering revenue growth, margin improvement, cash performance, risk management, and project execution excellence.
- Act as the operational champion and subject matter expert, driving adoption of standardized processes, tools, and change management initiatives across the business.
How You Will Do It
- Lead Operational Excellence initiatives that improve business productivity, customer experience, and customer satisfaction through process, tool, and reporting standardization.
- Drive continuous improvement across Systems delivery operations, focusing on efficiency, quality, safety, cost, and delivery performance.
- Develop and implement performance improvement and process standardization programs to increase profitability and operational effectiveness.
- Monitor KPIs and business metrics, identifying trends, risks, and opportunities, and ensuring corrective actions are implemented.
- Manage risk and escalation processes on major projects, ensuring stakeholder alignment and effective mitigation strategies.
- Lead lessons learned, auditing, compliance, and governance processes to promote best practices and improve execution performance.
- Collaborate closely with Service, Finance, Commercial, Procurement, Legal, L&D, and other functional teams to deliver strategic initiatives.
- Drive adoption of self-service analytics, process automation, and AI-enabled operational insights to improve decision-making and operational performance.
- Own key operational and financial metrics, improving backlog conversion, project governance, and execution rigor across the region.
What We Look For
- 10+ years of leadership experience in Operations, Operational Excellence, Project Management, or a related engineering environment.
- Engineering degree required; Lean Six Sigma certification preferred.
- Strong project management and change management capabilities.
- Proven ability to lead in a matrix organization and influence diverse stakeholders.
- Excellent communication, stakeholder management, and customer-focused mindset.
- Strong analytical, problem-solving, and data-driven decision-making skills.
- Ability to manage multiple priorities and drive continuous improvement in a fast-paced environment.
- Experience with process automation, digital transformation, and AI-enabled operational insights.
Frequently Asked Questions
Is the salary disclosed for the Manager Systems Excellence & Operations Controls Europe position at jci?
The salary for this Manager Systems Excellence & Operations Controls Europe role at jci is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager Systems Excellence & Operations Controls Europe position at jci located?
This Manager Systems Excellence & Operations Controls Europe role at jci is based in Bassersdorf-Zurich-Switzerland. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager Systems Excellence & Operations Controls Europe role at jci full-time or part-time?
This is listed as a Full time position. It is posted as a Manager Systems Excellence & Operations Controls Europe role in the CHS Johnson Controls Sys&Serv GmbH department at jci.
Which team or department does the Manager Systems Excellence & Operations Controls Europe at jci belong to?
This Manager Systems Excellence & Operations Controls Europe position is part of the CHS Johnson Controls Sys&Serv GmbH department at jci. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager Systems Excellence & Operations Controls Europe position at jci?
Click the "Apply Now" button on this page. You will be redirected to jci's official application portal hosted on workday where you can submit your application directly.
When was the Manager Systems Excellence & Operations Controls Europe job at jci posted?
This Manager Systems Excellence & Operations Controls Europe position at jci was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager Systems Excellence & Operations Controls Europe
jci
You'll be redirected to jci's official application page on Workday.