Manager, Service Supply Chain Operations Europe
About this role
About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
Lucid Motors is seeking a highly driven and experienced Manager, Service Supply Chain Operations Europe to lead and enhance our Aftersales product supply chain across Europe including service parts, accessories, tooling, and packaging. This role is responsible for planning, inventory management, logistics and distribution, ensuring high availability, efficiency, and operational excellence in a fast‑growing environment.
The ideal candidate is operationally strong, strategic in mindset, and passionate about building robust, scalable processes in a fast‑paced, high‑growth environment.
The Role
- Lead day‑to‑day Aftersales supply chain operations and manage operational team, covering demand/supply planning, logistics, warehousing, inventory control, and distribution.
- Drive performance across key KPIs (OTIF, fulfilment, MoS, claim rate, inventory accuracy, obsolescence rate) and ensure compliance with safety and regulatory standards.
- Manage 3PL partners and optimize warehouse, transportation, returns, and packaging operations.
- Own planning processes, including forecasting, replenishment, safety stocks, and inventory health analysis. Define and implement associated regional policies for inventory and planning. Ensure system integrity and data quality.
- Improve logistics flows, packaging sustainability, and cost efficiency; lead expansion into new markets and associated distribution strategy.
- Establish scalable processes, enhance ERP/WMS/planning tools, and lead continuous improvement initiatives.
- Manage and develop the regional supply chain operation team; act as the primary escalation point for parts availability.
- Partner with Service, Procurement, Engineering, Quality, Finance, and Global Supply Chain on operational and customer‑experience improvements.
Qualifications
- Master’s in Supply Chain, Logistics, Engineering, or Business (preferred).
- 7+ years in supply chain/logistics/spare parts operations; automotive/aftersales experience required.
- Strong background in 3PL management, warehousing, planning, and SAP/WMS/tools.
- Excellent communication skills; strong analytical capability and high attention to detail.
- Ability to lead in fast‑paced environments, with strong ownership and a continuous‑improvement mindset.
- Valid driver’s license; willingness to travel.
Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.
At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable local laws and regulations.
Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
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