Data Engineer
EXL Talent Acquisition Team
Manager - P&C Insurance
About this role
Manage teams and ensure quality and productivity targets are met
Develop strategies on the floor for reducing attrition and improving employee satisfaction
Documented monthly performance review of Assistant Managers
Conduct quarterly and annual appraisals of agents and Assistant Managers and consequently make development plans for them
Mentor Agents and TLs for their growth and development
Drive reward and recognition activity on the floor.
Drive process improvement activity on the floor using Process Excellence methodology.
Review Performance of the KPIs on a near term basis and develop plans for improvement in performance.
Stay in touch with the Client at the Process Owner level on regular basis to review progress.
Ensure compliance with internal policies and procedures, external regulations and information security standards.
- Should have at least 3 years of supervisory experience in insurance business, preferably in the UK.
- Grade 12/Graduation (in any stream) or diploma
- People management and leadership skills.
- Capability to conduct an appraisal discussion Capability to communicate with large teams.
- Appreciation of the domain needs of the process and its key drivers.
- Reasonable level of business perspective regarding the internal functioning of BPO/EXL.
- Good Client facing skills.
- Output driven mindset, determined, resilient, perseverant and persistent
- Customer Service Orientation
- Quality Orientation
- People & performance oriented.
Frequently Asked Questions
Is the salary disclosed for the Manager - P&C Insurance position at EXL Talent Acquisition Team?
The salary for this Manager - P&C Insurance role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager - P&C Insurance position at EXL Talent Acquisition Team located?
This Manager - P&C Insurance role at EXL Talent Acquisition Team is based in Cape Town, Western Cape, South Africa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Manager - P&C Insurance position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Manager - P&C Insurance job at EXL Talent Acquisition Team posted?
This Manager - P&C Insurance position at EXL Talent Acquisition Team was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager - P&C Insurance
EXL Talent Acquisition Team
You'll be redirected to EXL Talent Acquisition Team's official application page on oraclecloud.